Customer Engagement & Dynamics CRM Forum

Integration with F&O causing new account addresses to be created

  • 1.  Integration with F&O causing new account addresses to be created

    SILVER CONTRIBUTOR
    Posted 20 days ago
    I am hoping that someone knows both CE and F&O well enough to answer this question.

    A small percentage of our Agreements are billed to a different Customer's Billing Account.

    When this is setup in Agreements, and an Invoice generated, it gets passed over to F&O for processing.

    In F&O a new Delivery Location address is added to the Billing Account.

    Can this be prevented?

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    Paul Richards
    BlueCrest Inc
    Danbury
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