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VoC - long list of single response values?

  • 1.  VoC - long list of single response values?

    TOP CONTRIBUTOR
    Posted 12-05-2018 12:23 PM
    ​Hi everyone

    We're back looking at VoC again and I have an issue.  We must give respondents the option to select their businesses activity but there are 108 of them.  I've created a 'single response' question and tried to load each potential response as a row but it's stopping at around row 40 and I cannot enter any more data.

    • Is there a limit to the number of responses you can add to a question?
    • I've seen somewhere in advanced settings you should be able to upload data direct from CRM - is that actually possible and how would I do it?
    • Is there a better/another way of achieving this outcome? 

    Please help!  I have to have the whole proof of concept finished, including setting up the weightings and proving it all works, by Christmas and it is now a point of some personal pride that I complete this and get it working, but if VoC is unable to deal with this particular question/answer scenario I may as well hang up my boots now.

    I look forward to hearing from lots of you with loads of good ideas :)

    Best regards,
    Jules

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    Julia Streatfield
    CRM Business Intelligence Manager
    CBI
    London
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  • 2.  RE: VoC - long list of single response values?

    TOP CONTRIBUTOR
    Posted 12-27-2018 10:45 AM
    Hi Jules,

    Every "question" has a set of limitations so it all depends on the type of question you are asking. Are you using a multi-select or a single-select?

    ------------------------------
    Gus Gonzalez
    7x Microsoft MVP, CRMUG All-Star
    CEO, Elev8 Solutions
    ------------------------------



  • 3.  RE: VoC - long list of single response values?

    TOP CONTRIBUTOR
    Posted 01-02-2019 09:49 AM
    ​Hi Gus

    The respondent needs to supply a single answer so I've tried 'single response' question type.  The values themselves that apply to this survey are stored elsewhere as an adv find so what would be absolutely ideal is the ability to just shove that adv find in as fetchxml… in the meanwhile I'm just pasting the list into the 'Responses (one response per line) section.  Any thoughts much appreciated!

    Cheers
    Jules

    screen dump from survey question

    ------------------------------
    Julia Streatfield
    Business Database Architect
    CBI
    London
    ------------------------------



  • 4.  RE: VoC - long list of single response values?

    TOP CONTRIBUTOR
    Posted 01-02-2019 11:35 AM
    Hi Jules,

    I agree with you that FetchXML would be ideal but unfortunately that's not an option. :(

    ------------------------------
    Gus Gonzalez
    7x Microsoft MVP, CRMUG All-Star
    CEO, Elev8 Solutions
    ------------------------------