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RCT Transactions only posting to sub ledger and not general ledger

  • 1.  RCT Transactions only posting to sub ledger and not general ledger

    Posted Sep 29, 2018 03:48 AM
    ​Issue: We recently had RCT (Receiving) transactions that appeared to be stuck in the system. It only posted RCT transactions to subledger not the general ledger. This started to happen in June and July 2018 - Suddenly, in September 2018 this month 91 RCT transactions from JULY appeared in financial > transactions > batches to post!!!! How did it end up stuck in the system and how did it finally release???? We had to change 91 RCT transactions to reflect the current month end date 9/30/18 in order to post the batch. The 91 unposted transaction accounted for over a million dollars. How could this have occurred and how do we do we fix this? (Note: We receive inventory though TIM).

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    Helena
    BSA
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  • 2.  RE: RCT Transactions only posting to sub ledger and not general ledger

    TOP CONTRIBUTOR
    Posted Oct 01, 2018 09:11 AM
    Hi @Helena Ky -

    This forum is mostly about Dynamics CRM, and not about any of the Dynamics accounting packages.
    You'll get a better response if you post in the forum that is designed for the particular software.


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    Karla Keeney
    Chapter Leader, Orlando FL
    Director of Technology
    Resource Consulting Group
    Orlando FL

    [CRM 2016 SP1 on-premises]
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