Customer Engagement & Dynamics CRM Forum

I monitor our CRM storage usage regularly and in mid December I noticed a large increase in a particular entity. We had not added many rows to that table, but the size increased by 50% in one day.

Long story short, I worked with Microsoft support and they identified a problem with their reindexing process and in some cases it wasn't completing as expected. The fix is being rolled out worldwide over the next few weeks.

#Admin​​

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Andy Arndt
Minitab, Inc.
State College PA
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Good thing you noticed. Honestly, I feel so many bugs happening by Microsoft updates, like the last 20 tickets I submitted were caused by an update or something is broken, I don't mean Wave 1 or Wave 2, I think the cadence is weekly updates and we open a ticket and wait for a fix to be applied by the weekend again.

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Hasan Bazerbashi
Sr. CRM/.NET Developer
Cineplex Inc.
Toronto ON
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Original Message:
Sent: Jan 29, 2021 10:29 AM
From: Andy Arndt
Subject: Dynamics CRM Storage

I monitor our CRM storage usage regularly and in mid December I noticed a large increase in a particular entity. We had not added many rows to that table, but the size increased by 50% in one day.

Long story short, I worked with Microsoft support and they identified a problem with their reindexing process and in some cases it wasn't completing as expected. The fix is being rolled out worldwide over the next few weeks.

#Admin​​

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Andy Arndt
Minitab, Inc.
State College PA
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Thanks for the info Andy. We also have a ticket in progress about our Opportunity table being huge. Your feedback gives some hope it is something Microsoft can fix.

Thanks

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Zarko Radevic
Dynamics 365 developer
Digitale Medier 1881 AS
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Original Message:
Sent: Jan 29, 2021 10:29 AM
From: Andy Arndt
Subject: Dynamics CRM Storage

I monitor our CRM storage usage regularly and in mid December I noticed a large increase in a particular entity. We had not added many rows to that table, but the size increased by 50% in one day.

Long story short, I worked with Microsoft support and they identified a problem with their reindexing process and in some cases it wasn't completing as expected. The fix is being rolled out worldwide over the next few weeks.

#Admin​​

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Andy Arndt
Minitab, Inc.
State College PA
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we have the same issue with the relevant search entity. it is consuming 19GB
somebody knows about this entity



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Giovanni manunta
Application Owner MS Dynamics 365 CE
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Original Message:
Sent: Feb 02, 2021 05:36 AM
From: Zarko Radevic
Subject: Dynamics CRM Storage

Thanks for the info Andy. We also have a ticket in progress about our Opportunity table being huge. Your feedback gives some hope it is something Microsoft can fix.

Thanks

------------------------------
Zarko Radevic
Dynamics 365 developer
Digitale Medier 1881 AS

Original Message:
Sent: Jan 29, 2021 10:29 AM
From: Andy Arndt
Subject: Dynamics CRM Storage

I monitor our CRM storage usage regularly and in mid December I noticed a large increase in a particular entity. We had not added many rows to that table, but the size increased by 50% in one day.

Long story short, I worked with Microsoft support and they identified a problem with their reindexing process and in some cases it wasn't completing as expected. The fix is being rolled out worldwide over the next few weeks.

#Admin​​

------------------------------
Andy Arndt
Minitab, Inc.
State College PA
------------------------------

The fix for reindexing that I talked about on January 29 that was being rolled out worldwide just hit our region in North America this past weekend. We now have version 9.2.21021.144 and there was a 23% overall reduction in our database storage.

"The opinions expressed are strictly my own and not necessarily those of my employer, Minitab LLC"

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Andy Arndt
Minitab, Inc.
State College PA
------------------------------

Original Message:
Sent: Jan 29, 2021 10:29 AM
From: Andy Arndt
Subject: Dynamics CRM Storage

I monitor our CRM storage usage regularly and in mid December I noticed a large increase in a particular entity. We had not added many rows to that table, but the size increased by 50% in one day.

Long story short, I worked with Microsoft support and they identified a problem with their reindexing process and in some cases it wasn't completing as expected. The fix is being rolled out worldwide over the next few weeks.

#Admin​​

------------------------------
Andy Arndt
Minitab, Inc.
State College PA
------------------------------