Customer Engagement & Dynamics CRM Forum

Great idea! We've done just this. We created a model-driven app based off the Sales Hub site map. Now the only users in our organization who need full licenses are those who need to manage cases, as that's the only restricted table we use broadly. The neat thing is Power App users can even still create the cases and read them.

It's a great opportunity to save some good money if you don't rely heavily on things such as goals, forecasts, AI for Sales, etc.

Chad Althaus

Solution Architect Low Code Digital Transformation

Bray International, Inc.

13333 Westland E. Blvd.

Houston, TX 77041

www.bray.com

This email (including any files transmitted with it) is confidential and intended solely for the use of the recipient to whom it is addressed. If you have received this email in error, please notify the sender immediately. This email does not in any case constitute a binding offer or acceptance for Bray International, Inc. or its subsidiaries unless specifically so set forth in a separate written document. Any price or other contract term contained in this email is subject to approval from authorized parties within Bray International, Inc. or its subsidiaries. We cannot accept responsibility for any loss or damage arising from the delivery or use of this e-mail, including any viruses or other disruptions.

I think the key to making this work is a really strong understanding of the Microsoft licensing model and also their charging for resources such as storage for Multiverse data.

The way I see it, you have four licences that may come into play here:

"Full Fat" first party apps for your main users

Teams licences (nothing to do with MS Teams!) that allow read access to restricted entities and update to others but with the limitation of only being able to be used with the Sales Team Member App.  The restrictions on this license are now being enforced.

PowerApps Per user ($40)

PowerApps per app ($10)

So a mix of these four types of licences should allow you to optimise your interaction with Multiverse data for all users in the organisation.  However beware that Microsoft have a history of "clarifying" licencing terms over time and functions seem to get lost from the less expensive licences...

I'm not the expert on licensing so before you embark on this route, my advice is to understand completely what the implications would be for access to data with each type of licence and any other limitations this may bring.  Someone here may be able to shed light on this point.

Also be aware of storage requirements.  Some of these licences contribute to increase your storage allowance and some don't.  If the end result is that you finish up with a big bill each month for extra storage, you may be financially worse off!

Best,

Simon

Simon West

Partner, Nett Sales
Telephone: 01672 50 50 50

Mobile: 07966 783671

www.nett-sales.com

Great idea! We've done just this. We created a model-driven app based off the Sales Hub site map. Now the only users in our organization who need full licenses are those who need to manage cases, as that's the only restricted table we use broadly. The neat thing is Power App users can even still create the cases and read them.

It's a great opportunity to save some good money if you don't rely heavily on things such as goals, forecasts, AI for Sales, etc.

Chad Althaus

Solution Architect Low Code Digital Transformation

Bray International, Inc.

13333 Westland E. Blvd.

Houston, TX 77041

www.bray.com

This email (including any files transmitted with it) is confidential and intended solely for the use of the recipient to whom it is addressed. If you have received this email in error, please notify the sender immediately. This email does not in any case constitute a binding offer or acceptance for Bray International, Inc. or its subsidiaries unless specifically so set forth in a separate written document. Any price or other contract term contained in this email is subject to approval from authorized parties within Bray International, Inc. or its subsidiaries. We cannot accept responsibility for any loss or damage arising from the delivery or use of this e-mail, including any viruses or other disruptions.