Customer Engagement & Dynamics CRM Forum

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User Logins to Dynamics CRM

  • 1.  User Logins to Dynamics CRM

    Posted 01-14-2019 09:28 AM
    We are running version 9 of Dynamics CRM. I'm looking for a way to get usage history for my users; i.e. during a period of "x" months, how many times did a user login. It doesn't appear that there is a report.

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    Chris Caputo
    Director of Project Management
    CATIC
    Rocky Hill CT
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  • 2.  RE: User Logins to Dynamics CRM

    TOP CONTRIBUTOR
    Posted 01-14-2019 06:30 PM
    @Chris Caputo - You may want to check out this article on "Enable and Use Activity Logging":

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/enable-use-comprehensive-auditing#enable-auditing-in-dynamics-365-for-customer-engagement​

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    Aaron Back, MCSE
    Sr. Microsoft Dynamics 365 Consultant
    www.acemicrotech.com
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    CRMUG Board Member
    CRMUG Chapter Leader - Cincinnati, Ohio
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  • 3.  RE: User Logins to Dynamics CRM

    TOP CONTRIBUTOR
    Posted 01-14-2019 08:33 PM

    Hey @Chris Caputo
    In addition to @Aaron Back, MCSE suggestion, I would also check out the Organization Insights option if you are D365 Online.  It is a mountain of useful data.

    Good luck.

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/use-organization-insights-solution-view-instance-metrics
    https://docs.microsoft.com/en-us/power-platform/admin/analytics-common-data-service





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    Todd Mercer
    Dynamics CRM Technical Lead
    MD Financial Management
    Ottawa ON
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