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Auditing on admin changes

  • 1.  Auditing on admin changes

    SILVER CONTRIBUTOR
    Posted 27 days ago
    Is there a way to audit changes made by admins?  Or specifically, changes to fields?

    I have a field that I customized the OOB option set.  I changed the options to reflect our organization.  I then created workflows to use the new option choices.  Everything was working great on 5/18 when I last used the workflow for something, but now I see that the option set has reverted back to the OOB options.  I'm so baffled at how it changed back.  Does MS push changes out that could edit my option set back to their default?

    Any ideas how I could see what happened?

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    Jennifer (Norton) Coville
    Business Development Systems Analyst
    Harden
    Jacksonville FL
    ------------------------------
    Academy - Online Interactive Learning from Experts


  • 2.  RE: Auditing on admin changes

    SILVER CONTRIBUTOR
    Posted 26 days ago
    Hi, I'm not sure if there is auditing on CRM customizations. Is it possible you imported another solution which overwrites your customization?

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    Hasan Bazerbashi
    Sr. CRM/.NET Developer
    Cineplex Inc.
    Toronto ON
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    Academy - Online Interactive Learning from Experts


  • 3.  RE: Auditing on admin changes

    Posted 24 days ago
    Hi Jennifer,

    please check the solution history: https://community.dynamics.com/crm/b/debajitcrm/posts/quick-tip-solution-history-in-dynamics-365

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    Alexander Ruiter
    CRMMAN
    Bussum
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    Academy - Online Interactive Learning from Experts


  • 4.  RE: Auditing on admin changes

    SILVER CONTRIBUTOR
    Posted 24 days ago
    The solution history log is interesting.  I reached out to MS on this and they confirmed there is no auditing on admin changes.  Also, they can't trace any changes they made without knowing when my option set reverted.  They asked me to manually customize the option set labels again, then monitor to see if it reverts back.  If it does, then they will have more information to investigate.

    ------------------------------
    Jennifer (Norton) Coville
    Business Development Systems Analyst
    Harden
    Jacksonville FL
    ------------------------------

    Academy - Online Interactive Learning from Experts


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