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Phone number Input Mask control doesn't change view

  • 1.  Phone number Input Mask control doesn't change view

    SILVER CONTRIBUTOR
    Posted 23 days ago
    I'm using Imput Mask on my new Unified Interface forms to correctly format phone numbers. I was excited about this feature because it allows us to remove some outdated javascript we have on our forms. Unfortunately it doesn't look this formatting translates to the list view. All my phone numbers, that show correctly on a form, show as one long number in the list view.

    Does anyone know if there is a way to get the list view to show the same formatting? How are others formatting phone numbers?

    Thanks,

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    Brian Mergen
    Dynamics 365 CE (CRM)
    Morton Buildings, Inc.
    Morton IL
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: Phone number Input Mask control doesn't change view

    TOP CONTRIBUTOR
    Posted 21 days ago
    You can't apply custom controls to the list view, only to the form. The list view will show the data as it is stored, without any extra manipulation that the custom control might do before it is shown in the form.

    You need to ensure that the phone number is saved along with the required formatting. We use the phone number standardization feature of our duplicare solution to standardize the formatting of our existing data and new data as it's entered - let me know if you're interested to see any more on this.

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    Mark Carrington
    Chief Technologist
    Data8
    Chester
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    Academy - Online Interactive Learning from Experts


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