Customer Engagement & Dynamics CRM Forum

Expand all | Collapse all

Misspelled words and suggestions

  • 1.  Misspelled words and suggestions

    SILVER CONTRIBUTOR
    Posted Jan 09, 2020 07:14 PM
    We have users experiencing issue where a word is misspelled (underlined in red) but when they click on the word no suggestions are made.  This has just started happening.  We've changed browsers, cleared cache, rebooted computers.  Any suggestions?

    ------------------------------
    Tina Silver
    Sr BSA, CSM®
    SR Smith, LLC
    Canby OR
    ------------------------------
    Conference-CRMUG_200x200


  • 2.  RE: Misspelled words and suggestions

    Posted Jan 09, 2020 10:24 PM
    We've also started seeing this same issue. Misspelled words are highlighted, but alternate spelling suggestions are not displayed.
    I've advised our users to install a 3rd party browser extension as a workaround, but we need to get the browser spell check working again.
    Any ideas or suggestions would be greatly appreciated

    ------------------------------
    Dan Turner
    CRM Systems Officer
    Australia
    ------------------------------

    Conference-CRMUG_200x200


  • 3.  RE: Misspelled words and suggestions

    Posted Jan 10, 2020 03:43 AM
    Same happening here.
    What we noticed is that word suggestion is working fine on regular fields, but not on the Email content section.

    Our solution was to let user right click the world while keeping CTRL pressed.


    ------------------------------
    Marco Grimaldi
    Kavo Kerr Group
    ------------------------------

    Conference-CRMUG_200x200


  • 4.  RE: Misspelled words and suggestions

    SILVER CONTRIBUTOR
    Posted Jan 10, 2020 11:59 AM
    Marco, you are right on.  That worked for us.  One extra step , but at least we can get past it.  Thank you!!

    ------------------------------
    Tina Silver
    Sr BSA, CSM®
    SR Smith, LLC
    Canby OR
    ------------------------------

    Conference-CRMUG_200x200


  • 5.  RE: Misspelled words and suggestions

    Posted Jan 12, 2020 05:27 PM
    Hi

    I must be missing something. If I hold down the CRTL key I get a different menu which shows Spell Check but this configures spell check options. I am not getting a suggested correction for the misspelled word.

    ------------------------------
    Mark Westerman
    Charles Sturt University
    Thurgoona
    ------------------------------

    Conference-CRMUG_200x200


  • 6.  RE: Misspelled words and suggestions

    Posted Jan 15, 2020 08:47 AM
    Hi Mark,
    make sure that the red-underlined word​ is not already highlighted (I mean selected).

    Sounds strange, but if you already highlighted the word then it wouldn't work...

    Marco

    ------------------------------
    Marco Grimaldi
    Kavo Kerr Group
    ------------------------------

    Conference-CRMUG_200x200


If you've found this thread useful, dive deeper into User Group community content by role