Customer Engagement & Dynamics CRM Forum

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  • 1.  Bring your own data to timeline

    Posted Nov 04, 2021 04:08 PM
    Hello, did anyone have a chance to look at this brand new functionality? Not much information out there, will appreciate any experience and comments. Here is the link to Microsoft document: Bring your own data to timeline


    Thanks



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    Nataliya Tsyplakova
    World Vision Canada
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  • 2.  RE: Bring your own data to timeline

    GOLD CONTRIBUTOR
    Posted Nov 08, 2021 01:33 PM
    I haven't had a chance to explore it yet but I'm surprised there's almost nothing available about it.

    I found this quick sentence that kind of helps sum it up well: "Use virtual tables in Dynamics 365 Customer Service to bring activities from your third party systems into the activity timeline in Dynamics 365." Sounds like if you use other systems but want that info in D365 we can now use "virtual tables," whatever that looks like.

    Hope someone else can chime in too!


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    Lucas Hewitt
    Enterprise Application Specialist
    Ethnos360
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  • 3.  RE: Bring your own data to timeline

    TOP CONTRIBUTOR
    Posted Nov 09, 2021 02:26 AM
    Edited by Niels Søgaard Lønberg Nov 09, 2021 02:25 AM
    There is an article on Microsoft Docs about using custom connectors with the timeline control:

    Use custom connectors with the timeline in Power Apps - Power Apps | Microsoft Docs

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    Niels Lønberg
    Digital Sales Specialist
    Semco Maritime
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