Customer Engagement & Dynamics CRM Forum

  • 1.  Dynamics CRM

    Posted May 11, 2021 03:06 PM
    Hello,

    I am looking for some direction and good training resources for Dynamics CRM. I haven't touched it since 2009. I am looking for something to get back up to speed as an IT manager of CRM and the back end, not the user facing portion. Would you be able to tell me good certifications? Specifically I am in interested in Customer Service and Sales.

    Thanks!

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    wes thurmond
    Hapag Lloyd
    Peachtree Corners GA
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