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Changing format of emails displayed in timeline

  • 1.  Changing format of emails displayed in timeline

    GOLD CONTRIBUTOR
    Posted Oct 03, 2018 05:12 AM
    Is it possible to have emails displayed with just the subject, sender and recipient in timeline? I've tried creating a new card form and using that but it isn't showing as I'd expect. It always shows the email body (which I haven't included on my form) and has blank values for the other fields that I have included.

    If I leave the setting as 'Display activities using Default fields' it isn't clear what these default fields are or whether they can be changed.

    I'm also unclear on what the 'Display activity header using' setting is for (default format vs field labels)


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    Pete Axtell
    Winton
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    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


  • 2.  RE: Changing format of emails displayed in timeline

    Posted Jun 24, 2020 07:38 PM
    Hey Pete,

    I'm not sure if its still relevant to you, but here's an article that explains more

    https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/set-up-timeline-control

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    Linet Preshma Pereira
    Senior Technical Consultant
    Infinite Computing Systems, Inc
    Dallas, Texas
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    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


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