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status code value for Option set

  • 1.  status code value for Option set

    GOLD CONTRIBUTOR
    Posted Mar 12, 2019 08:08 AM
    Dear All,

    Writing this , thinking somebody else might have faced a similar situation.
    We upgraded to version 9 recently , post the upgrade we found for the Appointment entity the statuscode option field shows only two values under UCI/UUI interface . imageOn the web it shows as below
    image
    i checked the form and somehow it seems that we have the status field locked out for Open option set

    status
    When i click on the status to check for close or any other option it does not change .. Anyone else noticing the same behavior ? to me it seems to be a possible MS bug.


    ------------------------------
    Bhartendu Pandey
    Willis Towers Watson
    London
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  • 2.  RE: status code value for Option set

    TOP CONTRIBUTOR
    Posted Mar 12, 2019 10:55 AM
    I am noticing the same behavior.

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    Aaron Back, MCSE
    Sr. Microsoft Dynamics 365 Consultant
    www.acemicrotech.com
    _______________________________________
    CRMUG Board Member
    CRMUG Chapter Leader - Cincinnati, Ohio
    ------------------------------



  • 3.  RE: status code value for Option set

    GOLD CONTRIBUTOR
    Posted Mar 12, 2019 12:34 PM
    Hello @Aaron Back, MCSE​,

    Thank you . I will just pursue this with Microsoft and check with them if they are aware about this Bug.

    ------------------------------
    Bhartendu Pandey
    Willis Towers Watson
    London
    ------------------------------



  • 4.  RE: status code value for Option set

    Posted Mar 13, 2019 09:56 AM
    I also see the exact same behavior.

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    Nageena Todi
    Pactiv LLC
    Lake Forest IL
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  • 5.  RE: status code value for Option set

    GOLD CONTRIBUTOR
    Posted Mar 20, 2019 02:51 AM
    Hello @Nageena Todi,

    Thank you for your reply . I have created a support request with Microsoft on this issue.
    Will keep all updated with the progress on the same.​

    ------------------------------
    Bhartendu Pandey
    Willis Towers Watson
    London
    ------------------------------



  • 6.  RE: status code value for Option set

    TOP CONTRIBUTOR
    Posted Mar 25, 2019 01:04 PM
    Bhartendu,

    Did MS respond back yet?

    ------------------------------
    Patrick O'Donnell | VP - Business Development, the Americas
    mscrm-addons.com
    Patrick.ODonnell@mscrm-addons.com
    Atlanta GA
    770 781 8260 Cell
    ------------------------------



  • 7.  RE: status code value for Option set

    GOLD CONTRIBUTOR
    Posted Mar 27, 2019 01:08 AM
    Hello @Patrick O'Donnell

    Microsoft was internally able to reproduce the issue they are currently discussing with their Dev team and have suggested that this will most likely be logged as Bug ..

    below is the response i received

    *********

    I was able to reproduce the issue in a vanilla org. Looks like this is a bug.

    Appears that there are only two options available in the status reason field in customization's – as it displays in UCI – not sure how/why 4 options are being displayed in legacy web view.

     

    I am discussing with our back-end team and will advise if it's a bug and when it will be resolved.

    ************

    ------------------------------
    Bhartendu Pandey
    Willis Towers Watson
    London
    ------------------------------



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