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Problem completing tasks in D365 and Outlook

  • 1.  Problem completing tasks in D365 and Outlook

    Posted 28 days ago
    We have a few users who are experiencing a problem with D365 and Outlook related to Activities. When they complete a task in D365, it does not complete in Outlook, and vice versa. The rest of our users are able to complete the task/appointment in D365 and it translates over to Outlook and completes the Outlook task without problems.

    I have checked the org and personal settings and there are no differences between these two sets of users. Has anyone experienced this, found a solution, have a recommendation, or anything to help me resolve this? Of course it is our CEO who is having the problem so I have to find a solution.

    As always, appreciate everyone's thoughts, ideas, and expertise.

    Royann Schmidgall
    Sr. Mgr. Operations
    McGhee Productivity Solutions
    Parker CO

  • 2.  RE: Problem completing tasks in D365 and Outlook

    Posted 28 days ago
    Do you think it could just be some sync issue, with outlook. Outlook usually has sync issues.

    Linet Preshma Pereira
    Senior Developer
    Infinite Computing Systems, Inc
    Dallas, Texas

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