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FSA agreement price list question

  • 1.  FSA agreement price list question

    Posted 15 days ago
    In Field Service, if I have an Agreement with Price List A, for a Billing Account with Price List B(1) and Service Account with Price List B(2) , and the Agreement has a Booking Setup has a Work Order Type that has Price List C, then which price list will be on the work order generated from the agreement?

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    Nelson Johnson, Solution Architect
    BroadPoint, Inc., Bethesda MD
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  • 2.  RE: FSA agreement price list question

    Posted 14 days ago
    Hey Nelson,

    The price list from the agreement should be the one that the work order defaults to. Even though you have a price list specified on the work order type, the agreement takes precedence over the work order type as well as the billing and service accounts.

    Doug Apicella
    Solution Architect
    Hitachi Solutions America, Ltd.
    Greenville SC


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