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FSA agreement price list question

  • 1.  FSA agreement price list question

    TOP CONTRIBUTOR
    Posted Jan 09, 2020 04:13 PM
    In Field Service, if I have an Agreement with Price List A, for a Billing Account with Price List B(1) and Service Account with Price List B(2) , and the Agreement has a Booking Setup has a Work Order Type that has Price List C, then which price list will be on the work order generated from the agreement?

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    Thanks.
    Nelson Johnson, Solution Architect
    BroadPoint, Inc., Bethesda MD
    Link with me! https://www.linkedin.com/in/nelsonjohnson/
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: FSA agreement price list question

    GOLD CONTRIBUTOR
    Posted Jan 10, 2020 10:13 AM
    Hey Nelson,

    The price list from the agreement should be the one that the work order defaults to. Even though you have a price list specified on the work order type, the agreement takes precedence over the work order type as well as the billing and service accounts.

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    Doug Apicella
    Solution Architect
    Hitachi Solutions America, Ltd.
    Greenville SC
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    Academy - Online Interactive Learning from Experts


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