Customer Engagement & Dynamics CRM Forum

Microsoft just announced that the Web Client interface for Dynamics 365 (Classic UI) will be deprecated on October 1, 2020. You can read more about it here:

https://cloudblogs.microsoft.com/dynamics365/it/2019/09/10/announcing-the-timeline-to-move-to-unified-interface/

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------

I'm guessing that the withdrawal of the classic UI will not apply to the so-called 'Advanced Settings' area?
Because presumably, MS are not building a UCI version of the workflow designer?

------------------------------
Donal McCarthy
Digital Marketing Administrator
BrightWork
Galway
------------------------------

Original Message:
Sent: Sep 10, 2019 03:49 PM
From: Aaron Back, MCSE
Subject: Legacy Web Client (Classic UI) being deprecated

Microsoft just announced that the Web Client interface for Dynamics 365 (Classic UI) will be deprecated on October 1, 2020. You can read more about it here:

https://cloudblogs.microsoft.com/dynamics365/it/2019/09/10/announcing-the-timeline-to-move-to-unified-interface/

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------

@Donal McCarthy - I'm not sure. With the push to use Microsoft Flow it makes one wonder how long the legacy workflow designer/builder will last. ​

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------

Original Message:
Sent: Sep 11, 2019 08:32 AM
From: Donal McCarthy
Subject: Legacy Web Client (Classic UI) being deprecated

I'm guessing that the withdrawal of the classic UI will not apply to the so-called 'Advanced Settings' area?
Because presumably, MS are not building a UCI version of the workflow designer?

------------------------------
Donal McCarthy
Digital Marketing Administrator
BrightWork
Galway

Original Message:
Sent: Sep 10, 2019 03:49 PM
From: Aaron Back, MCSE
Subject: Legacy Web Client (Classic UI) being deprecated

Microsoft just announced that the Web Client interface for Dynamics 365 (Classic UI) will be deprecated on October 1, 2020. You can read more about it here:

https://cloudblogs.microsoft.com/dynamics365/it/2019/09/10/announcing-the-timeline-to-move-to-unified-interface/

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------

@Aaron Back, MCSE - has to stay around for a while longer, if not indefinitely.
​Imagine all the workflows that would have to be recreated!
Also - while it might get to native feature parity at some stage soon, I would imagine that it will be a long time until Flow has parity with the features afforded by things like TCS Tools, XRM Toolbox, Dynamics Workflow Tools and Worklow Elements (to name a few of the lifesavers I use).

------------------------------
Donal McCarthy
Digital Marketing Administrator
BrightWork
Galway
------------------------------

Original Message:
Sent: Sep 11, 2019 09:23 AM
From: Aaron Back, MCSE
Subject: Legacy Web Client (Classic UI) being deprecated

@Donal McCarthy - I'm not sure. With the push to use Microsoft Flow it makes one wonder how long the legacy workflow designer/builder will last. ​

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio

Original Message:
Sent: Sep 11, 2019 08:32 AM
From: Donal McCarthy
Subject: Legacy Web Client (Classic UI) being deprecated

I'm guessing that the withdrawal of the classic UI will not apply to the so-called 'Advanced Settings' area?
Because presumably, MS are not building a UCI version of the workflow designer?

------------------------------
Donal McCarthy
Digital Marketing Administrator
BrightWork
Galway

Original Message:
Sent: Sep 10, 2019 03:49 PM
From: Aaron Back, MCSE
Subject: Legacy Web Client (Classic UI) being deprecated

Microsoft just announced that the Web Client interface for Dynamics 365 (Classic UI) will be deprecated on October 1, 2020. You can read more about it here:

https://cloudblogs.microsoft.com/dynamics365/it/2019/09/10/announcing-the-timeline-to-move-to-unified-interface/

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------

This is fine. This will be fine.

* screams internally *

------------------------------
Peter Gulka
National Director, Information Solutions & Data Analytics
Big Brothers Big Sisters of Canada
Burlington ON
------------------------------

Original Message:
Sent: Sep 10, 2019 03:49 PM
From: Aaron Back, MCSE
Subject: Legacy Web Client (Classic UI) being deprecated

Microsoft just announced that the Web Client interface for Dynamics 365 (Classic UI) will be deprecated on October 1, 2020. You can read more about it here:

https://cloudblogs.microsoft.com/dynamics365/it/2019/09/10/announcing-the-timeline-to-move-to-unified-interface/

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------

@Donal McCarthy - I agree. The classic workflows will (should?) be around for a while. But, Microsoft has been unpredictable in the past.

@Peter Gulka - That internal voice screams at me as well. Ha! ​​

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------

Original Message:
Sent: Sep 16, 2019 11:28 AM
From: Peter Gulka
Subject: Legacy Web Client (Classic UI) being deprecated

This is fine. This will be fine.

* screams internally *

------------------------------
Peter Gulka
National Director, Information Solutions & Data Analytics
Big Brothers Big Sisters of Canada
Burlington ON

Original Message:
Sent: Sep 10, 2019 03:49 PM
From: Aaron Back, MCSE
Subject: Legacy Web Client (Classic UI) being deprecated

Microsoft just announced that the Web Client interface for Dynamics 365 (Classic UI) will be deprecated on October 1, 2020. You can read more about it here:

https://cloudblogs.microsoft.com/dynamics365/it/2019/09/10/announcing-the-timeline-to-move-to-unified-interface/

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------

Personally I expect the same will happen to classic workflows as happened to Dynamics for Outlook Plugin:

1. MS will announce deprecation way too soon.
2. Since too many businesses heavily rely on it there will be a huge outcry and much feedback of why Flow is not ready yet.
3. MS will announce the deprecation to be undone but not add new features anymore.
4. MS will continue to invest heavily in Flow and work on making it a reasonable replacement for classic workflow.
5. Eventually they will deprecate.

What I'm most worried about is the increase in costs that are coming along with all these changes. One of our main reasons for going with Dynamics in the past was the simple and reasonably priced license structure. Now I feel I need a degree in Engineering just to understand the different license types and which are the ones we need for our users.

Lots of internal screaming happening here as well...

------------------------------
Sissy Bottcher
Business Process Innovation Specialist
Dynamics 365 for Sales Enterprise (Online v.9)
San Diego CA
------------------------------

Original Message:
Sent: Sep 16, 2019 04:11 PM
From: Aaron Back, MCSE
Subject: Legacy Web Client (Classic UI) being deprecated

@Donal McCarthy - I agree. The classic workflows will (should?) be around for a while. But, Microsoft has been unpredictable in the past.

@Peter Gulka - That internal voice screams at me as well. Ha! ​​

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio

Original Message:
Sent: Sep 16, 2019 11:28 AM
From: Peter Gulka
Subject: Legacy Web Client (Classic UI) being deprecated

This is fine. This will be fine.

* screams internally *

------------------------------
Peter Gulka
National Director, Information Solutions & Data Analytics
Big Brothers Big Sisters of Canada
Burlington ON

Original Message:
Sent: Sep 10, 2019 03:49 PM
From: Aaron Back, MCSE
Subject: Legacy Web Client (Classic UI) being deprecated

Microsoft just announced that the Web Client interface for Dynamics 365 (Classic UI) will be deprecated on October 1, 2020. You can read more about it here:

https://cloudblogs.microsoft.com/dynamics365/it/2019/09/10/announcing-the-timeline-to-move-to-unified-interface/

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------

@Sissy Bottcher - And to add to your great comments, there currently isn't an option to run on-demand Flows from within Dynamics 365. If you search through the templates and choose the "Dynamics 365 Button", and then start to build a Flow, you will see "deprecated" next to it.

If you search through the options for Automated or Instant using "selected" as a search term, there aren't any results.

​

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------

Original Message:
Sent: Sep 17, 2019 01:34 PM
From: Sissy Bottcher
Subject: Legacy Web Client (Classic UI) being deprecated

Personally I expect the same will happen to classic workflows as happened to Dynamics for Outlook Plugin:

1. MS will announce deprecation way too soon.
2. Since too many businesses heavily rely on it there will be a huge outcry and much feedback of why Flow is not ready yet.
3. MS will announce the deprecation to be undone but not add new features anymore.
4. MS will continue to invest heavily in Flow and work on making it a reasonable replacement for classic workflow.
5. Eventually they will deprecate.

What I'm most worried about is the increase in costs that are coming along with all these changes. One of our main reasons for going with Dynamics in the past was the simple and reasonably priced license structure. Now I feel I need a degree in Engineering just to understand the different license types and which are the ones we need for our users.

Lots of internal screaming happening here as well...

------------------------------
Sissy Bottcher
Business Process Innovation Specialist
Dynamics 365 for Sales Enterprise (Online v.9)
San Diego CA

Original Message:
Sent: Sep 16, 2019 04:11 PM
From: Aaron Back, MCSE
Subject: Legacy Web Client (Classic UI) being deprecated

@Donal McCarthy - I agree. The classic workflows will (should?) be around for a while. But, Microsoft has been unpredictable in the past.

@Peter Gulka - That internal voice screams at me as well. Ha! ​​

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio

Original Message:
Sent: Sep 16, 2019 11:28 AM
From: Peter Gulka
Subject: Legacy Web Client (Classic UI) being deprecated

This is fine. This will be fine.

* screams internally *

------------------------------
Peter Gulka
National Director, Information Solutions & Data Analytics
Big Brothers Big Sisters of Canada
Burlington ON

Original Message:
Sent: Sep 10, 2019 03:49 PM
From: Aaron Back, MCSE
Subject: Legacy Web Client (Classic UI) being deprecated

Microsoft just announced that the Web Client interface for Dynamics 365 (Classic UI) will be deprecated on October 1, 2020. You can read more about it here:

https://cloudblogs.microsoft.com/dynamics365/it/2019/09/10/announcing-the-timeline-to-move-to-unified-interface/

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------

As mentioned in this Microsoft Idea submitted, is there any official documentation where we can look through the feature gaps?

So far, I only found Capabilities not yet on Unified Interface and Read-only entities on Unified Interface on About Unified Interface on MS Documentation site (which are not complete and accurate)

------------------------------
Linn Zaw Win
Senior Technical Consultant
DXC
------------------------------

Original Message:
Sent: Sep 10, 2019 03:49 PM
From: Aaron Back, MCSE
Subject: Legacy Web Client (Classic UI) being deprecated

Microsoft just announced that the Web Client interface for Dynamics 365 (Classic UI) will be deprecated on October 1, 2020. You can read more about it here:

https://cloudblogs.microsoft.com/dynamics365/it/2019/09/10/announcing-the-timeline-to-move-to-unified-interface/

------------------------------
Aaron Back, MCSE
Sr. Microsoft Dynamics 365 Consultant
ACE Microtechnology
_______________________________________
CRMUG Board Member
CRMUG Chapter Leader - Cincinnati, Ohio
------------------------------