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Best options for social media integrations into CRM

  • 1.  Best options for social media integrations into CRM

    Posted Sep 26, 2019 06:43 PM
    What programs are preferred when looking at integrating social media with CRM? Currently looking at Click Dimensions and a Hootsuite add-on.
    Thanks!

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    dylan hamilton
    A-dec
    NEWBERG OR
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    Conference-CRMUG_200x200


  • 2.  RE: Best options for social media integrations into CRM

    Posted Sep 27, 2019 11:02 AM
    We had ClickDimensions for a couple years and our end users really enjoyed it.  It definitely brought a more personal element to the Contact page.  And very simple to use - one-click out to their social profile on different platforms.  Unfortunately we're not with ClickDimensions anymore so we lost that "Social Profile" widget.  I've been looking for an alternative to replace it ever since.  Curious to see if anyone else has a suggestion.

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    Scott Howland
    Senior Manager of CRM & Research
    Ford Field - Detroit Lions
    Detroit MI
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    Conference-CRMUG_200x200


  • 3.  RE: Best options for social media integrations into CRM

    D365UG/CRMUG ALL STAR
    Posted Sep 30, 2019 07:27 AM
    Hi Dylan! I have worked on the system admin/user side with both ClickDimensions and Hoot Suite. I've also implemented both products on the partner side. I'm happy to share my thoughts - feel free to message me! (Cliff's notes version: ClickDimensions is my personal favorite marketing automation tool. Hoot Suite is a marketers dream but requires Scribe, etc to talk between CRM).

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    Heidi Neuhauser
    Director, CRM Projects
    Reenhanced
    Green Lane PA
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    Conference-CRMUG_200x200


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