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IPhone shortcut to mobile site **NOT App**

  • 1.  IPhone shortcut to mobile site **NOT App**

    Posted Jan 08, 2020 02:49 PM
    We are looking at adding an icon on an IPhone to go to our crm url which will open the mobile version of the website (Not the app). Couple of questions if anyone has done this:

    1. Can we create a custom icon?
    2. Can we hide the address bar?

    Thanks in advance.

    Melinda

    ------------------------------
    Melinda Holland
    Sr. Programmer
    Martin Sprocket & Gear, Inc.
    Arlington TX
    ------------------------------
    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


  • 2.  RE: IPhone shortcut to mobile site **NOT App**

    SILVER CONTRIBUTOR
    Posted Jan 09, 2020 08:24 AM
    Hi @Melinda Holland,

    This is the approach we took for some users that didn't want to use the app...using the 'Add to Home Screen' option in Safari​. When opened it essentially acts as an app in that there is no address bar or any other part of the Safari experience. However, I'm not aware of a way to set a custom icon using that method.

    There are websites (e.g. www.callmeicons.com) that will create an app link on the home screen with a custom icon but it opens in a browser window, so you lose the app experience.

    ------------------------------
    Marcus Cadena
    Crow Wing County
    Brainerd, Minnesota
    ------------------------------

    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


  • 3.  RE: IPhone shortcut to mobile site **NOT App**

    Posted Jan 09, 2020 11:20 AM
    Hi Marcus,

    Thanks for the response. I've added the "Add to Home Screen" and when you click on it the address bar shows. Was there some setting that you had to change for it to hide?

    The steps I took was I opened Safari, browsed to the crm url and clicked the share arrow icon and then selected add to home screen.

    Also, I know this isn't supported but I changed the icon by going to Program Files\Microsoft Dynamics CRM\CRMWeb\main.aspx on the web server and added
    <link rel="apple-touch-icon" href="/apple-touch-icon.png"/> in the head section. Also, in that same folder location Program Files\Microsoft Dynamics CRM\CRMWeb save the image you want the icon to be there named apple-touch-icon.png

    Thanks,
    Melinda

    ------------------------------
    Melinda Holland
    Sr. Programmer
    Martin Sprocket & Gear, Inc.
    Arlington TX
    ------------------------------

    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


  • 4.  RE: IPhone shortcut to mobile site **NOT App**

    Posted Jan 09, 2020 02:16 PM

    Hi Marcus,

    Thanks for the reply we are trying to use the out of the box Microsoft responsive design mobile version of the site. We do not want to have to custom build an app or the overheard of it. We simply want a shortcut on the phone that opens our crm url and have the address bar hidden.

    Any suggestions are appreciated.
    Thanks,

    Melinda



    ------------------------------
    Melinda Holland
    Sr. Programmer
    Martin Sprocket & Gear, Inc.
    Arlington TX
    ------------------------------

    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


  • 5.  RE: IPhone shortcut to mobile site **NOT App**

    SILVER CONTRIBUTOR
    Posted Jan 10, 2020 08:30 AM
    Edited by Marcus Cadena Jan 10, 2020 08:30 AM
    I took the same steps as you. But what I'm realizing by your reply is you are on-prem, while we are on Dynamics 365. We are linking to a Unified Interface app URL which may be the difference in our experiences. If I create an icon for a random web link it just opens as a standard browser window.

    ------------------------------
    Marcus Cadena
    Crow Wing County
    Brainerd, Minnesota
    ------------------------------

    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


  • 6.  RE: IPhone shortcut to mobile site **NOT App**

    GOLD CONTRIBUTOR
    Posted Jan 09, 2020 12:50 PM
    This looks like a perfect example for using a PowerApp. My IT team created one that only does Visit Reports, (based on the Appt. function.)  It works great and is launched from it's own icon.

    ------------------------------
    Ron Goetz
    Knowledge Mgr
    SPX Hydraulic Technologies
    Rockford IL
    ------------------------------

    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


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