Customer Engagement & Dynamics CRM Forum

Service Contract and Entitlements #Customer Engagement # FeildServices

  • 1.  Service Contract and Entitlements #Customer Engagement # FeildServices

    GOLD CONTRIBUTOR
    Posted Apr 15, 2019 09:45 AM
    Need some help Friends with understanding how I would work within CE and Field Services

    Once we have a service contract set up for a timeframe of one year with entitlements, what is the process to produce the invoice (bill for the full year) and create the deferred service contract revenue schedule?  Is this via F&O?

    Assuming I implement  but  CE and F&O ,  Currently AX 2012 R3 and starting the journey to F&O  


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    Crystal Ahrens
    Solution Architect
    Kodak Alaris Inc.

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