Customer Engagement & Dynamics CRM Forum

Single Case has 35 email communications and it is very slow

  • 1.  Single Case has 35 email communications and it is very slow

    SILVER CONTRIBUTOR
    Posted Jan 10, 2020 02:50 PM
    When we reply to an email in 1 case, we begin typing but it can take up to 20 minutes for it to show us the words we typed.  Nothing seems strange about the Case.  There are 35 emails in the Timeline, and it doesn't matter which one we open, or whether we are reading it or replying to it, it just lags terribly.  Has anyone experienced this?

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    Tina Silver
    Sr BSA, CSM®
    SR Smith, LLC
    Canby OR
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    Conference-CRMUG_200x200


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