Customer Engagement & Dynamics CRM Forum

Hello,

We have a situation with many different workflows failing since past 2-3 days with the error message (Invalid Argument)
In the details section I can see the error message: Expected Non-empty string Parameter name: settingName

Not sure what changed suddenly. Anyone has any idea?


------------------------------
Sunil Raheja
Aha Apps
Glen Allen VA
https://www.ahaapps.com/microsoft-dynamics-crm/
------------------------------

Sunil - with several workflows failing, a change to a security role could be a likely culprit.  If it is set to run as the owner, has the workflow owner changed or the security role for that owner changed?  If it is set to run as the user who triggered the workflow, has that user's security role changed?  Also, what is the scope of the workflow?  If it is set to user, you might need to set it to organization.

I am generally able to spot why a workflow failed by looking at the details in the error and which step failed but when that isn't really clear, I take one instance of the failed workflow and look at the record (or records) that it touches and follow the steps the workflow takes navigating through the records.  Sometimes that allows you to see where a step isn't working because some field or value isn't what you expect.  We have integrations pushing data into our environment, so sometimes a change to an integration might push data in differently or be missing a value  needed by my workflow.

------------------------------
Jill Vazquez
Technical Specialist - CRM
Bioventus, LLC
Durham NC
------------------------------

Original Message:
Sent: Jul 30, 2019 02:38 PM
From: Sunil Raheja
Subject: Workflows started failing with Invalid Argument error

Hello,

We have a situation with many different workflows failing since past 2-3 days with the error message (Invalid Argument)
In the details section I can see the error message: Expected Non-empty string Parameter name: settingName

Not sure what changed suddenly. Anyone has any idea?


------------------------------
Sunil Raheja
Aha Apps
Glen Allen VA
https://www.ahaapps.com/microsoft-dynamics-crm/
------------------------------

Thanks Jill for your response. 

We reached out to Microsoft and found out that some of their servers running the Async service had issues and that affected many different orgs.
For us, it resulted in some 20000 workflows failing. MS fixed the servers, but these workflows are not in Failed state. We are still in touch with MS for a solution to start all those failed workflows.

------------------------------
Sunil Raheja
Aha Apps
Glen Allen VA
https://www.ahaapps.com/microsoft-dynamics-crm/
------------------------------

Original Message:
Sent: Jul 31, 2019 08:52 AM
From: Jill Vazquez
Subject: Workflows started failing with Invalid Argument error

Sunil - with several workflows failing, a change to a security role could be a likely culprit.  If it is set to run as the owner, has the workflow owner changed or the security role for that owner changed?  If it is set to run as the user who triggered the workflow, has that user's security role changed?  Also, what is the scope of the workflow?  If it is set to user, you might need to set it to organization.

I am generally able to spot why a workflow failed by looking at the details in the error and which step failed but when that isn't really clear, I take one instance of the failed workflow and look at the record (or records) that it touches and follow the steps the workflow takes navigating through the records.  Sometimes that allows you to see where a step isn't working because some field or value isn't what you expect.  We have integrations pushing data into our environment, so sometimes a change to an integration might push data in differently or be missing a value  needed by my workflow.

------------------------------
Jill Vazquez
Technical Specialist - CRM
Bioventus, LLC
Durham NC

Original Message:
Sent: Jul 30, 2019 02:38 PM
From: Sunil Raheja
Subject: Workflows started failing with Invalid Argument error

Hello,

We have a situation with many different workflows failing since past 2-3 days with the error message (Invalid Argument)
In the details section I can see the error message: Expected Non-empty string Parameter name: settingName

Not sure what changed suddenly. Anyone has any idea?


------------------------------
Sunil Raheja
Aha Apps
Glen Allen VA
https://www.ahaapps.com/microsoft-dynamics-crm/
------------------------------

Hello,

I am a little late to the conversation.
Currently, I am facing a similar error for workflow.
However, the 'Invalid Argument' error occurred just once on a record.

Following are observations while looking for reason -:

• Error occurred on all workflows related to the record.
• Error did not occur on other records.
• The security role point made me look for records where same user is owner, but workflow does not throw on other records error where the user is owner.
• When I ran the workflows again on that record, they got run successfully. (Just fyi, my user is System Administrator)

Error detail -:
System.ArgumentNullException: Value cannot be null.
Parameter name: dataFromFileStore


------------------------------
Aakarsh Dhawan
AD
------------------------------

Original Message:
Sent: Jul 31, 2019 08:52 AM
From: Jill Vazquez
Subject: Workflows started failing with Invalid Argument error

Sunil - with several workflows failing, a change to a security role could be a likely culprit.  If it is set to run as the owner, has the workflow owner changed or the security role for that owner changed?  If it is set to run as the user who triggered the workflow, has that user's security role changed?  Also, what is the scope of the workflow?  If it is set to user, you might need to set it to organization.

I am generally able to spot why a workflow failed by looking at the details in the error and which step failed but when that isn't really clear, I take one instance of the failed workflow and look at the record (or records) that it touches and follow the steps the workflow takes navigating through the records.  Sometimes that allows you to see where a step isn't working because some field or value isn't what you expect.  We have integrations pushing data into our environment, so sometimes a change to an integration might push data in differently or be missing a value  needed by my workflow.

------------------------------
Jill Vazquez
Technical Specialist - CRM
Bioventus, LLC
Durham NC

Original Message:
Sent: Jul 30, 2019 02:38 PM
From: Sunil Raheja
Subject: Workflows started failing with Invalid Argument error

Hello,

We have a situation with many different workflows failing since past 2-3 days with the error message (Invalid Argument)
In the details section I can see the error message: Expected Non-empty string Parameter name: settingName

Not sure what changed suddenly. Anyone has any idea?


------------------------------
Sunil Raheja
Aha Apps
Glen Allen VA
https://www.ahaapps.com/microsoft-dynamics-crm/
------------------------------