Customer Engagement & Dynamics CRM Forum

New #MSBizAppsTV video: Teams & Dynamics 365 & Office 365

  • 1.  New #MSBizAppsTV video: Teams & Dynamics 365 & Office 365

    GOLD CONTRIBUTOR
    Posted 10 days ago

    New #MSBizAppsTV video: 'Teach, Team & Tailor experiences using Teams, Power Apps, Dynamics 365 CRM, Sales Insights & Office 365' is the industry showcase demo on Episode #18 of the weekly customer facing Microsoft Lunch & Learn Demo Series (Subscribe & Join the Community Here). 


    Learn how to create experiences using Teams, Dynamics 365, Power Apps and Outlook.

    #CustomerEngagement #Retail #PowerApps #Sales #CustomerService #SalesInsights #Teams #Office365 #Outlook

    Thanks for watching, Nick

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    Demo Timestamps:

     8:16 Retail Sales Modernization

    12:58 Demonstration Persona - Retail Development

    15:05 Dynamics 365 Sales Insights

    15:40 Dynamics 365 Sales Insights - Forecast Analytics

    17:04 Dynamics 365 Sales Insights - What If Analysis

    18:46 Dynamics 365 CRM for Sales

    19:49 Dynamics 365 CRM - Relationship Assistant

    22:02 Dynamics 365 for Marketing - Event Management

    22:55 Dynamics 365 Org Chat

    24:32 Dynamics 365 Case Management

    26:10 Dynamics 365 & Microsoft Teams

    26:32 Microsoft Teams with Dynamics 365

    28:10 Microsoft Teams & Office 365 Sharepoint Online

    28:18 Microsoft Teams & Dynamics 365 CRM

    28:32 Microsoft Teams & Office 365 OneNote Online

    30:18 Microsoft Teams - App Store

    30:57 Microsoft Office 365 Outlook

    31:30 Dynamics 365 App for Outlook

    31:50 Tracking Email to Dynamics 365 CRM

    33:12 Dynamics 365 App for Outlook (Responsive / Mobile & Tablets)

    34:40 Microsoft PowerApps for Retail

    36:40 Microsoft PowerApps with Bing API Proximity Search

    38:55 Microsoft PowerApps for Retail Management

    40:28 Microsoft PowerApps - Order Management App

    40:55 Microsoft Power Platform for Retail

    41:10 Microsoft Power Platform Connectors (SAP, Oracle, Salesforce.com)

    42:28 Microsoft PowerApps - Case Management

    43:14 Microsoft PowerApps - Retail Schematics

    47:09 Microsoft Business Applications Digital Feedback Loop

    51:00 Cats!


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    ------------------------------
    Nick Fratello, MCSE
    Microsoft Dynamics 365 Business Solutions
    5 Wayside Rd. Burlington, MA 01803
    www.linkedin.com/in/nickfratello
    https://experience.dynamics.com/
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