Customer Engagement & Dynamics CRM Forum

 View Only
  • 1.  D365 and Outlook App Icons

    Posted Oct 27, 2021 03:12 PM
    ​I've tried searching the forums but can't find anything.  Similarly MSD 365 doesn't seem to really address this anyplace either?  Anyway- has anyone ever found, or created a Legend showing what a particular icon means in Dynamics?  My frustration isn't around creating a new one, it's just trying to understand what the ones in place mean?  Especially when trying to track something in the MS Dynamics365  App for Outlook where a search may return multiple same spelling hits, but each with a different icon in front of it.  Hence if it is "set" to the wrong Entity, the user may have a heck of a time finding the "tracked" item again in CRM?  Thoughts and thanks for my evident ineptness at finding how or where MS defined the icons they decided to use for Dynamics.

    Ron Goetz
    Application Support Analyst
    Goddard Systems, Inc.
    Freeport IL

  • 2.  RE: D365 and Outlook App Icons

    Posted Oct 28, 2021 02:57 AM
    Hi Ron

    Look at the Web UI

    account is the same
    contact is similar - just has a border around part of it

    I'm sure you can work out the rest


    Peter Hale
    Naish Pty Ltd

If you've found this thread useful, dive deeper into User Group community content by role