Customer Engagement & Dynamics CRM Forum

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  • 1.  D365 and Outlook App Icons

    GOLD CONTRIBUTOR
    Posted Oct 27, 2021 03:12 PM
    ​I've tried searching the forums but can't find anything.  Similarly MSD 365 doesn't seem to really address this anyplace either?  Anyway- has anyone ever found, or created a Legend showing what a particular icon means in Dynamics?  My frustration isn't around creating a new one, it's just trying to understand what the ones in place mean?  Especially when trying to track something in the MS Dynamics365  App for Outlook where a search may return multiple same spelling hits, but each with a different icon in front of it.  Hence if it is "set" to the wrong Entity, the user may have a heck of a time finding the "tracked" item again in CRM?  Thoughts and thanks for my evident ineptness at finding how or where MS defined the icons they decided to use for Dynamics.

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    Ron Goetz
    Application Support Analyst
    Goddard Systems, Inc.
    Freeport IL
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  • 2.  RE: D365 and Outlook App Icons

    SILVER CONTRIBUTOR
    Posted Oct 28, 2021 02:57 AM
    Hi Ron

    Look at the Web UI

    account is the same
    contact is similar - just has a border around part of it

    I'm sure you can work out the rest

    Pete

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    Peter Hale
    Naish Pty Ltd
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