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Dynamics 365 App for Outlook

  • 1.  Dynamics 365 App for Outlook

    Posted May 09, 2019 04:12 PM
    We recently moved to D365 and we are using the D365 app to track meetings.  The app works great for people to track their meetings and doesn't crash Outlook often.  However, we are having issues with our assistants tracking meetings for their managers.  We read an article mentioning setting the assistant as a delegate on their manager's Exchange profile may resolve this issue.  Has anyone resolved this issue?

    Neil Patel
    Solutions Architect
    The Trust Company
    Knoxville TN
    Academy - Online Interactive Learning from Experts

  • 2.  RE: Dynamics 365 App for Outlook

    Posted May 10, 2019 10:21 AM
    Hey @Neil Patel currently the Outlook App doesn't support delegate access to allow other users to set regarding/track objects in another calendar.  It was suppose to be part of the 2018 October release wave but it was pulled.  I'm hoping it will come back for the October 2019 release wave.

    Todd Mercer
    Dynamics CRM Technical Lead
    MD Financial Management
    Ottawa ON

    Academy - Online Interactive Learning from Experts

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