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Infastructure Help with server upgrade

  • 1.  Infastructure Help with server upgrade

    Posted Feb 26, 2019 12:47 PM

    ​HI,  we need some advise

    Background: we are current on CRM2011 Role up version 17  running on Sequel  2012 and windows 2008 R2.    We use Scribe for two way communication with Dynamics GP and all document are stored on SharePoint.   The servers are hosted off site by others.  We need to make our CRM last another 12 to 18 months before upgrading to 365.

    The Problem:  The end of life of the current servers is Jan 2020 and the Hosting location wants to upgrade the servers to Sequel  2014 and Windows 2016.  There are two reason for this upgrade  1) to support us with better back up and security assurance  2) upcoming end of life.

    No one can tell us if CRM 2011 will operate in this environment.   If we don't upgrade then we lose security patch updates and our back up remain in Flat files.

    Is anyone still running 2011?
    Have you encountered this issue?
    Any recommendations?

    Thank you for anything that is shared

    Marie Pauls
    Senior Business Analyst
    The Alberta New Home Warranty Program
    Calgary, Alberta

  • 2.  RE: Infastructure Help with server upgrade

    Posted Feb 27, 2019 05:50 AM
    Hi Marie,
    CRM 2011 is not compatible with SQL Server 2014. You can refer to the compatibility list here:
    Windows Server 2016 is also not listed for compatibility with CRM 2011.
    Your options are to upgrade in steps to CRM 2013 and then CRM 2015 and then CRM 2016 (which is the oldest version of Dynamics CRM compatible with Windows Server 2016). Note that it is not possible to upgrade directly from CRM 2011 > 2016, so you would need to go through each intervening version.
    That is a lot of effort, so you might be better off working with a qualified partner to migrate your customizations and data directly to Dynamics 365 v9 (online is probably a better option than on-premises). That would also present you with the opportunity to re-evaluate your customizations, clean up your data, and take advantage of the new features available since 2011.

    Matt Wittemann
    Senior Director, Presales Consulting
    The Hague

  • 3.  RE: Infastructure Help with server upgrade

    Posted Feb 27, 2019 09:34 AM
    Thank you for your help, 
    Wee were rally hoping we could buy some time before upgrading but I guess that is just not possible. 

  • 4.  RE: Infastructure Help with server upgrade

    Posted Feb 27, 2019 08:24 PM


    CRM 2011 is not compatible with SQL Server 2014 to start with.

    Your best options is getting upgraded to 365 on premise or migrate it to online.

    Aylwin Wijaya


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