ClickDimensions is the only complete marketing solution made exclusively for and natively built within Dynamics 365. We combine multi-channel marketing automation technology, a marketing dashboard for deeper insights into marketing results and revenue impact, and a full range of world-class marketing services – all designed to ensure success for marketers at organizations that use Dynamics 365.
Happy to hear that you are onboarding to Dynamics 365 for Marketing. I just want to clarify a few things for you and based on your expectation of seeing only 2K of contacts, I'm guessing that you have the free version of Marketing as you have 10+ C+E/Dynamics Plan licenses, correct?
You should only have 2K of contacts regardless of whether this is multi-geo or not. If you are seeing 18K contacts then this sounds like a bug in our system. It may be a display issue - meaning you really only have 2K contacts or it might be an issue where the actual quota is incorrect. I will need to follow-up with our team internally.
I'd like to know who provided you with the other information so that I can follow-up and make sure that they are provided more education, so if you could share that with me privately, I'd appreciate it. Also, please feel free to reach out to me with any questions/concerns.
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