Customer Engagement & Dynamics CRM Forum

Upgrade 8.2.2.112 to 9.0.24.8

  • 1.  Upgrade 8.2.2.112 to 9.0.24.8

    Posted 22 days ago
    We are in the process of upgrading our on-premise Dynamics CRM CE 8.2 to 9.0, we have a 2 server configuration(1 fronted web dynamics and 1 backend SQL server). There are 3 organizations, 2 of the 3 organizations imported and converted with no issues. The last organization is erroring on importing the 'Sales' solutions, the error message is "Error while importing Rollup fields name OpenDeals".

    Error| Import Organization (Name=XXXXXX, Id=2f665219-853b-e511-80c7-00155d270200) failed with Exception:
    Microsoft.Crm.CrmException: Upgrade Organization with Id=2f665219-853b-e511-80c7-00155d270200 failed with Exception:
    System.Exception: Error.ActionFailed Microsoft.Crm.Tools.Admin.InstallCrmSystemConvertedSolutionsAction ---> Microsoft.Crm.PackageDeployment.PackageDeployerException: Package msdynce_Sales failed to install on attempt 4.
    System.AggregateException: One or more errors occurred. ---> Microsoft.Crm.MultiTenantPackageDeployment.PackageDeployerImportException: PackageDeployerWrapper: Import Failed status encountered. Details: Failed to load solution Sales, version: 9.0.4.0076. See the log file.
    at Microsoft.Crm.MultiTenantPackageDeployment.PdExecutor.Process(PackageDeploymentInputArgs input, JobOutput`1 output, CancellationToken ct)
    at System.Threading.Tasks.Task.Execute()
    --- End of inner exception stack trace ---
    ---> (Inner Exception #0) Microsoft.Crm.MultiTenantPackageDeployment.PackageDeployerImportException: PackageDeployerWrapper: Import Failed status encountered. Details: Failed to load solution Sales, version: 9.0.4.0076. See the log file.
    at Microsoft.Crm.MultiTenantPackageDeployment.PdExecutor.Process(PackageDeploymentInputArgs input, JobOutput`1 output, CancellationToken ct)
    at System.Threading.Tasks.Task.Execute()<---

    How do we resolve this issue?

    Thank you in advanced for any insight.

    ------------------------------
    Scott Alzheimer
    Project Engineer III, Software & Information Technology
    TRC Companies, Inc.
    Lowell MA
    ------------------------------


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