Customer Engagement & Dynamics CRM Forum

System Administrator Automatically assigned to All Global Admins in D365 Customer Engagement environments

  • 1.  System Administrator Automatically assigned to All Global Admins in D365 Customer Engagement environments

    Posted Jun 03, 2021 10:02 AM

    When #CDSUserManagement adds the System Administrator security role to Global Admins, the
    Modified On and Modified By is not updated consistently, therefore, showing fraudulent data in the user record.

    I am not sure what causes the reassignment of System Administrator role to take place. What I have observed is:

    1. #CDSUserManagement user assigns System Administrator security role to all Global Admins in D365 Customer Engagement.
    2. When I log in and remove System Administrator security role from the Global Admin users, Modified On and Modified by is updated. properly.
    3. At some point After I remove System Administrator from the Global Admin Users, #CDSUserManagement user reassigns System Administrator to the Global Admin User. BUT, does NOT update the Modified on and Modified by, making it look like I added the System Administrator role to the user record.

    I submitted a suggestion asking Microsoft to appropriately update the User record in D365 Customer Engagement when they force an update to a User record. It is especially important when assigning the highest level of security to a user record automatically, and totally out of control of those actually responsible for security in the D365 Customer Engagement environments.

    https://experience.dynamics.com/ideas/idea/?ideaid=607652a0-72c4-eb11-89ee-0003ff45e64a





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    Voni Garrett
    Libbey, Inc.
    Toledo OH
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