Customer Engagement & Dynamics CRM Forum

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Interactive Emails

  • 1.  Interactive Emails

    Posted 16 days ago
    We utilize ClickDimensions for email campaigns. We are looking to create and send an interactive email to our clients. The creation of a custom interactive email isn't something we have experience with. Is there anyone who has worked with a third party to create a custom email? If so, would you be willing to share who you worked with? Thanks!

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    Paul Smith
    Business Technology Manager
    Federated Insurance
    1-507-455-5649
    Owatonna, MN
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    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


  • 2.  RE: Interactive Emails

    GOLD CONTRIBUTOR
    Posted 15 days ago
    Paul,

    I am not sure what you mean by an interactive email?  Emails are not like websites in that there are many more limitations in the types of "interactivity" you can create.  Email clients vary far more than browser clients and do not work the same leading to more variation in coding.  Nonetheless, we use Click Dimensions extensively to send out highly formatted emails with calls to action etc.

    If it would be helpful, we could put you in touch with our marketing team.  Also, they have a "coach" from Click Dimensions who works on making sure we obtain maximum value from the solution.

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    Jon Meyer
    Chief Technology Officer
    CAPTRUST
    Raleigh NC
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    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


  • 3.  RE: Interactive Emails

    SILVER CONTRIBUTOR
    Posted 15 days ago
    Hi Paul,

    I work for (and use daily) the emfluence Marketing Platform with D365. We can do interactive emails (variable content, lots of personalization options and content types) and have a deep integration with Dynamics. No pressure, but here's some information if you're interested: https://emarketingplatform.com/emfluence-marketing-platform-for-microsoft-dynamics/

    We also use Dynamics internally. Happy to share any info if you like!

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    Natalie Jackson
    Marketing Director
    emfluence Marketing Platform
    Kansas City MO
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    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


  • 4.  RE: Interactive Emails

    Posted yesterday
    Hi Paul,

    I work for Touchdown and use it for my communication, a marketing suite integrated within D365. We support interactive emails (e.g. variable content, personalisation and different content types). Here is some information if you're interested: https://www.touchdown.co/

    Do not hesitate to get back to me, I would be happy to share my insights!



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    Adriana Vrablova
    Touchdown
    Hem
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    The first step toward cloud success. - Migrate from CRM to D365 with expert guidance from Microsoft. I'm Ready


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