Customer Engagement & Dynamics CRM Forum

Expand all | Collapse all

Save & New Button on the UCI with Ribbon Workbench

  • 1.  Save & New Button on the UCI with Ribbon Workbench

    TOP CONTRIBUTOR
    Posted 13 days ago
    Using Ribbon Workbench in XRM Toolbox, I was able to enable the Save & New button, as described in https://www.cobalt.net/2018/03/26/save-new-button-go/

    However, it just does not want to work in the UCI. It shows up fine but is totally unresponsive.

    Does anyone have any ideas?



    ------------------------------
    Donal McCarthy
    Digital Marketing Administrator
    BrightWork
    Galway
    ------------------------------


  • 2.  RE: Save & New Button on the UCI with Ribbon Workbench

    Posted 10 days ago
    Hi Donal,
    I have seen a few times in Ribbon workbench where the changes do not get published properly. Try publishing the changes again.I am assuming the issue is for all the users? If it is just one user or just a small group of users, then it could potentially be a cache issue on their browser as well.

    ------------------------------

    Nikhil Rajendran
    Aha Apps
    Glen Allen VA
    ------------------------------



  • 3.  RE: Save & New Button on the UCI with Ribbon Workbench

    TOP CONTRIBUTOR
    Posted 10 days ago
    Hi Nikhil,

    Thanks for the response. I'm almost certain that this is a UCI-specific issue.
    I only have it enabled on my dev environment at the moment and it behaves the same in multiple browsers for me, i.e. works fine in the classic UI but does nothing in the UCI.  I've cleared my browser cache multiple times as well.

    I also added it fresh to the Lead entity to rule out any issues with the fact that it was originally on a custom activity that we enabled this.

    ------------------------------
    Donal McCarthy
    Digital Marketing Administrator
    BrightWork
    Galway
    ------------------------------



If you've found this thread useful, dive deeper into User Group community content by role