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Automate "Approve Email" and "Test & Enable Mailbox" in D365

  • 1.  Automate "Approve Email" and "Test & Enable Mailbox" in D365

    Posted Apr 15, 2019 03:27 PM
    Hi,

    Is there a way in Dynamics 365 to automate the "Approve Email"  and  "Test & Enable Mailbox" steps?  When a new user is on boarded to CRM, we manually have to Approve Email and Test & Enable Mailbox for each user.

    Would like to know how we can automate these 2 steps.


    Approve Email

    Test & Enable Mailbox

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  • 2.  RE: Automate "Approve Email" and "Test & Enable Mailbox" in D365

    SILVER CONTRIBUTOR
    Posted Apr 15, 2019 04:39 PM
    I think you will need to write a PowerShell script in order to do that.

    ------------------------------
    Sunil Raheja
    Aha Apps
    Glen Allen VA
    ------------------------------

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  • 3.  RE: Automate "Approve Email" and "Test & Enable Mailbox" in D365

    Posted Apr 17, 2019 11:04 AM
    Edited by Eric Gichane Apr 17, 2019 11:04 AM
    Does anyone have a Powershell Script that can "Approve Email" and "Test & Enable Mailbox?



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  • 4.  RE: Automate "Approve Email" and "Test & Enable Mailbox" in D365

    SILVER CONTRIBUTOR
    Posted Apr 17, 2019 06:55 PM
    Eric, can you please try changing these settings and see if this works for you. I am pretty sure you would not have to Approve a user email once you do this. But the second part "Test and Enable Mailbox" i am not sure about.

    Settings > Administration > System Settings (or settings > Email configuration > Email configuration settings)
    Look for the two checkboxes "Process emails only for approved users / queues" and uncheck (clear) them.
    Now you don't need to approve users before they can use email.

    ------------------------------
    Sunil Raheja
    Aha Apps
    Glen Allen VA
    ------------------------------

    CRMUG Summit - Post


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