Customer Engagement & Dynamics CRM Forum

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  • I think one issue here is that the Xrm.Internal scripts are not supported.  See the client side documentation:  Client API Reference for Dynamics 365 Customer Engagement   Important The Client API object model also contains the Xrm.Internal namespace, ...

  • So, both the case and debugger clues were immensely helpful (Thank you @James Novak and @Rex Tan !) I have gotten to the point where I can get the standard pop-up. My revised javascript is attached. It turns out that  openStdDlg must have been deprecated ...

  • Your plan is good in the long run, but if time is not on your side, one thing you could try is to export the default solution from your production system, then use SolutionPackager .exe to extract all the solution components to a folder structure      ...

  • I'd do it in the ribbon editor to remove those buttons.  Then, as the end of your business process, run a workflow to fill out the Opportunity Close activity yourself, and avoid the whole separate window at all.  Just make it part of the process ribbon.  ...

  • ​I believe that anything in JavaScript (JS) would be considered unsupported, and in some cases Microsoft has given guidance on things that should be avoided, such as using JS to manipulate the DOM. That being said, the documentation provides JS method ...

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    RE: Custom Theme

    Hi John,  For reference what version of D365 was upgraded to/from?  Thanks, ------------------------------ Bailey Moss Sales Administrator mscrm-addons.com Atlanta, GA ------------------------------

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    RE: Custom Theme

    Our version is 9.0.2.452. Also having issues with charts not rendering properly (ie - no icons for expand or associated records). This occurs in Edge and IE. John ------------------------------ John Ireland CRM System Coordinator American Board of Family ...

  • @Todd Mercer , no sorry I have not used it in a deployment yet.  I had a request to research this from a client, but then they decided not to use it. Good luck!​ ------------------------------ Chris Harrington Solutions Architect PowerObjects - An ...

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  • A business isn’t just about selling and sales. For the smooth functioning of a business’s day to day sales, their purchases need to be aligned first. As a business owner, if you aren’t able to manage your purchases, all other functions succeeding it ...

  • Before We Get Started... Microsoft made the Dynamics 365 App for Outlook available just a few months ago, and many folks have written excellent articles on the topic. I would recommend you review the Microsoft Documentation site for these articles " ...

  • Dynamic Communities and Microsoft are working closely together to bring you a series of great learning opportunities in the coming months. Here are two events we want to make sure are on your calendar:   CRMUG Summit Phoenix Join us October 15-18 ...

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