Implement a Winning CRM Strategy & Plan for CRM Success | Hands-on, Interactive Training Available May 10

By Delaney Freer posted 04-19-2017 01:24 PM


 Register Today! Take Advantage of CRMUG Academy Training in St. Louis

The upcoming CRMUG Focus conference, held May 8-9, 2017 in St. Louis, MO, is dedicated to providing advanced Dynamics CRM education via deep-dive, 90-minute educational sessions in three targeted tracksSales, Service, and Citizen Developer.

Why don't you take that in-depth education one step further and register to attend post-conference Academy training available at the same location on Wednesday, May 10? Join your Dynamics CRM peers for this comprehensive workshop on how to implement a winning CRM strategy!

Rick_McCutcheon.pngInstructor Rick McCutcheon

Implementing a Winning CRM Strategy – Planning for CRM Success

  • Learning Objective: Students will leave this class with a step-by-step game plan on how to successfully implement CRM strategies, technologies, and processes into their business.
  • Time: 9:00 AM - 4:00 PM
  • Instructor: Rick McCutcheon, CRM MVP, CSP-Certified Sales Professional
  • Who Should Attend: 
    • Sales, Marketing & Customer Service Leaders responsible for implementing company-wide CRM solutions. 
    • Business Owners, Presidents, Vice-Presidents and Regional Managers responsible for sales force, marketing, or customer service management and automation.
    • IT and Project Management Professionals responsible for CRM solutions
Hear from a past student:
"I trust Rick, not just because he is probably the most knowledgeable person I know when it comes to CRM, but also because I can be sure that his advice is based around best practice and the best interests of my organization."
- Director, Information System

Twitter_Icon.pngConnect with Rick on Twitter!

Designed as a non-technical session for business professionals, this course is separated into three parts: Part One - Introduction to Customer Relationship Management, Part Two - Planning & Designing Your CRM Project Cont'd, and Part Three - Building a Successful User Adoption Program.

Click below to learn more about this Academy course and register:

Already registered for CRMUG Focus? It's easy to add Academy to your existing registration! View instructions