Customer Engagement & Dynamics CRM Forum

Earn Your CRMUG Academy Black Belt!

By Daisey Eck posted Jan 31, 2017 02:39 PM

  
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Academy- Administrator Black Belt Training Series on Demand

The CRMUG® Academy Administrator Black Belt Training Series is a structured, four-class online series for Microsoft Dynamics CRM administrators, super users, and department heads. The series is designed to help you master the art of administrating, configuring, and adapting Microsoft Dynamics CRM.

This on demand series enables students to the complete class content online, anytime, anywhere, and at your own pace.  This class format includes high quality videos streamed directly to your device, instructions for online labs, and additional helpful resources. 



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1 Blue Belt Beginner Topics Include

Basic Administration that includes things like Business Units, Security Roles, Access Teams, and much more

Basic Configuration that includes Forms, Views, and a lab assignment

Other Administrative Functions like Calculated and Roll Up Fields, Outlook Client, and Field Level Security


#2 Purple Belt Intermediate Topics Include

Advanced Form Configuration

Custom Entities

Finding Data in CRM

Reports, Charts and Dashboards

Business Rules and Business Process Flows

 

#3 Brown Belt Advanced Topics Include

Duplicate Detection

Data Import Wizard

Data Mapping and Excel Import/Export

Integration Tools

Power BI with CRM

 

#4 Black Belt Expert Topics Include

Beginner & Intermediate Workflow Concepts

Rapid Prototyping

XRM Toolkit

Portal Concept

 Visit www.CRMUG.com/BlackBelt for more information or visit www.CRMUG.com/Academy for the full line up of Academy classes.  





#CRM2013 #CRM2015 #CRMUGAcademy #UserAdoption #CRMOnline #Admin #Dynamics365
#CustomerEngagement
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