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CRMUG Summit 2010 Sessions

Agenda by Day:

- Monday

- Friday

Monday, October 25

8:00a-5:00p	CRMUG Academy - Half & Full Day Optional Training Sessions
6:00p-8:00p	Expo Reception

7:00a-8:00a	Breakfast
7:30a-8:00a	Getting the Most Out of Summit
8:00a-9:00a	Breakout Session 1
		SSM: Best Practices with the Sales Process
		SPT: Best Practices with Implementing and Deploying CRM
		DEV: How to Customize Your CRM
		INF: Best Practices with the CRM Environment
		CR: Microsoft Conduit #1
9:30a-10:30a	Breakout Session 2
		SSM: Leveraging CRM Service
		SPT: SSRS 101
		DEV: Javascripting 101
		INF: Understanding & Optimizing Performance in Microsoft Dynamics CRM
		CR: Succeeding with Sure Step
10:45a-12:00p	Opening General Session
12:00p-2:00p	Expo with Lunch
2:00p-3:00p	Breakout Session 3
		SSM: 360^o Marketing
		SPT: Best Practices with User Adoption
		DEV: Leveraging the SDK
		INF: Managing Your CRM Security
		CR: Microsoft Conduit #2
3:30p-4:30p	Breakout Session 4 (Partner Showcases)
		Fastpath: Better Audits, Critical Insight
		TARGIT: Business Intelligence in Fewer Clicks
		Customer Effective: Driving User Adoption: Tips and Tricks from Two CRM MVPs
		Cincom: Sales and Product Configurator
		CR: Microsoft Conduit #3
5:00p-6:00p	Breakout Session 5
		SSM: CRM Accelerators Roundtable
		SPT: Phase 2 - Taking CRM to the Next Level
		DEV: The Dynamics Duo: SharePoint and CRM
		INF: Integrating with Microsoft Dynamics CRM
		CR: Microsoft Dynamics Community Resources
6:00p-8:00p	Expo Reception

7:00a-8:00a	Breakfast
8:00a-9:00a	Breakout Session 6
		SSM: CRM 2011
		SPT: CRM 2011
		DEV: Best Practices with Data Management / Governance
		INF: CRM Mobility
		CR: Microsoft Conduit #4
9:30a-10:30a	Breakout Session 7
		SSM: Effective Email Campaigns
		SPT: Measuring User Adoption
		DEV: Reporting in CRM
		INF: Integrating Social Networking
		CR: Microsoft Dynamics Community Resources
11:00a-12:00p	Breakout Session 8 (Partner Showcases)
		Adxstudio: xRM Portals: The Web Advantage for Your CRM
		TenDigits Mobility: Maximizing the Benefits of CRM Mobility
		Customer Effective: 7 Ways to Get Your Project Funded! Real World Stories About Getting and Keeping Your Budget.
		Cincom: Sales and Product Configurator
		CR: Microsoft Conduit #5
12:00p-2:00p	Expo with Lunch
2:00p-3:00p	Breakout Session 9
		SSM: Tips and Tricks Roundtable
		SPT: Preparing to Upgrade to 2011
		DEV: CRM 2011
		INF: CRM 2011
		CR: Microsoft Conduit #6
3:30p-4:30p	Breakout Session 10
		SSM: Best Practices with Marketing
		SPT: CRM Implementation Case Study - New Belgium Brewery
		DEV: The xRM Application Framework
		INF: Troubleshooting the Outlook Client
		CR: CRMUG Academy Overview
5:00p-6:00p	Breakout Session 11
		SSM: Regional Chapters Networking
		SPT: Regional Chapters Networking
		DEV: Regional Chapters Networking
		INF: Regional Chapters Networking
6:00p-8:00p	Expo Reception

7:00a-8:00a	Breakfast
8:00a-9:00a	Breakout Session 12
		SSM: Sales Force Automation: People, Process, or Technology?
		SPT: Managing an Effective Team
		DEV: Best Practices with CRM Workflow
		INF: Tips & Tricks for Microsoft Dynamics CRM Online
		CR: CRMUG Academy Overview
9:30a-10:30a	Breakout Session 13 (Partner Showcases)
		Fastpath: Better Audits, Critical Insight
		ChoiceSoft: The simplest quote/order user interface you’ve ever seen
		CWR Mobility: CWR Mobile CRM - The Power of Dynamics in the palm of your hand
		CR: Microsoft Conduit #7
11:00a-12:00p	Breakout Session 14
		SSM: CRM Solutions Showcase
		SPT: CRM Accelerator In Depth (TBD)
		DEV: SSRS 201
		INF: Integrating with Dynamics ERPs
		CR: Maximizing your CRMUG Membership
12:00p-1:30p	Networking Lunch
2:00p-3:00p	Breakout Session 15
		SSM: Sales Process SIG
		SPT: Support Options for You
		DEV: Developing Plug-ins
		INF: Leveraging CRM with the Microsoft Stack
3:30p-5:00p	Closing General Session & Microsoft Town Hall

8:00a-5:00p

CRMUG Academy - Half & Full Day Optional Training Sessions

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