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Speaker Information

Summit 2009 featured the following speakers with vast knowledge and experience concerning Microsoft Dynamics CRM.

Chris Gehrig
Microsoft

Town Hall

Chris Gehrig is a Relationship Manager for the Microsoft Customer Relations Team based out of Fargo. He and his team handle escalated customer and partner situations for Microsoft dynamics ERP solutions. He has been at Microsoft for ten years.

  

Christian Pederson
Microsoft

Town Hall

HeadshotJesper Lachance Ræbild holds a Master of Science in Business Administration and Computer Science from Copenhagen Business School. Since joining Microsoft in 1998 Ræbild has held various positions as Developer, Team Lead and Program Manager before he joined the Microsoft Dynamics NAV Global Product Management team. In his current role as Senior Product Manager he focuses on software plus services as well as partner productivity in regards to product evangelism.

  

Chris Lerum
Senior Director,
Dynamics Commercial
Technical Support

Microsoft Corporation

Town Hall

HeadshotIn his current role, Chris Lerum leads the global commercial technical support business for Microsoft Dynamics products. Working across Dynamics regional leadership, Lerum focuses his energies on fine tuning global processes, driving global adherence and consistency, and ensuring customer and partner satisfaction. Over the past 18 years, Lerum’s previous roles have been in Managed Services, Technical Account Management, and Customer Satisfaction; in addition to helping establish the Dynamics GP “Level 2” Support Team. Having gained knowledge from all aspects of Dynamics product support, Lerum understands the unique needs of customers and partners in the small- and mid-market space where integrated, adaptable business management solutions play integral roles in driving business success. Lerum holds a bachelor’s degree in accounting from the University of North Dakota in Grand Forks, North Dakota and has been with this company since September 1991.

  

John O'Donnell
Microsoft

Town Hall

Bio Coming Soon!
  

Reuben Krippner
Microsoft

Town Hall

Reuben Krippner is a Senior Product Manager from the Microsoft Dynamics CRM product group. Reuben has been working with Microsoft Dynamics CRM since the 1.2 release. He joined Microsoft in December 2004 in the UK (although he is a proud Australian!). Reuben has over 10 years of experience with deploying, supporting and designing CRM solutions from various tier-1 CRM vendors.
Reuben has two key aspects to his role with Microsoft Dynamics CRM. Primarily he liaises with the CRM development teams to plan and shape the future of Microsoft Dynamics CRM. Additionally he is the program manager for the Accelerators initiative which delivers value for existing customers and partners with Microsoft Dynamics CRM 4.0.
  

John Burchett
Microsoft

Town Hall

Bio Coming Soon!
 
 
CRMUG Summit 2010
CRMUG Summit 2010 occurs next year at the
Renaissance Hotel in Orlando from October 25 - 29.
We look forward to seeing you there! Check back soon for more details

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