Microsoft Dynamics CRM
Visit http://crm.dynamics.com - The Microsoft Dynamics CRM Web site is the place to go for information on all things CRM. You’ll find everything from an introduction to CRM and its value to your business to white papers, product specifications, customer testimonials, links to CRM communities, and much more.
Resource Center
Visit http://rc.crm.dynamics.com/rc/default.aspx - The Resource Center (for 4.0 and Online!) is a one-stop shop, designed to help you get started, maximize your efficiency, and build your business. Using a community-centered approach, the Resource Center brings you some of the best community ideas via blogs, forums, and newsgroups right to your desktop. But if you like to explore them on your own, you’re just a click away. Ramp up now and gain the knowledge that will help you care for your customers and maximize profits.
Microsoft Dynamics CRM Wiki
Visit http://channel9.msdn.com/Wiki/DynamicsCRM/HomePage/ - A Wiki focused on v4.0 for all types of users of Microsoft Dynamics CRM from implementors through to developers, ISV's and beyond. The intent of this Wiki is to be a live document that can act as a central hub for the vast amount of information that has accumulated around Microsoft Dynamics CRM both on Microsoft and other community web sites.
Developer Center
Visit http://msdn.microsoft.com, search for “crm developer center”, click the first link: Microsoft Dynamics CRM - The Microsoft Dynamics CRM Developer Center is the place to go for information and sample code for developers. You’ll find both introductory and in-depth articles, overview and reference documentation, entity model diagrams for you to download, links to community and support, and much more.
SDK Download
Visit http://msdn.microsoft.com, search for “crm 4.0 sdk”, click the first link: Download details: Microsoft Dynamics CRM 4.0 SDK - The Microsoft Dynamics CRM SDK download package contains all the same documentation found in the MSDN library, as well as hundreds of code samples in both C# and Visual Basic .NET, code to build tools for registering plug-ins, and a design guide to help you create CRM add-ins that match the look of Microsoft Dynamics CRM.
CRM on the MSDN Code Gallery
Visit http://www.microsoft.com, search for “code gallery”, click the first link: MSDN Code Gallery - The MSDN Code Gallery is your one-stop resource for finding code to customize and enhance your CRM experience. Developers and software vendors can start here to find code solutions.
CRM on CodePlex
Visit http://codeplex.com, search for “CRM”, click the first link to view all the CRM projects - CodePlex is the Microsoft open-source, project-hosting Web site. Developers and software vendors can start a new project, join an existing one, or download software created by the community. This is the source for the Accelerators too!
Implementation Guide
Visit http://www.microsoft.com\downloads, search for “crm implementation guide”, click the link: Microsoft Dynamics CRM 4.0 Implementation Guide - The Implementation Guide contains comprehensive information about how to plan, install, and maintain Microsoft Dynamics CRM 4.0. The planning tools include 43 templates, projects, and worksheets to help plan your implementation.
Community Home Page
Visit http://community.dynamics.com/crm/home.aspx - The Microsoft Dynamics CRM Community is the place to go for information about all things CRM. You’ll find articles and links to blogs, forums, newsgroups, MVPs, and much more.
Team Blog
Visit http://blogs.msdn.com/crm - The Microsoft Dynamics CRM Team Blog is the place to go to connect with the CRM team. You’ll find articles on customization, development, and implementation. This is one of the fastest ways to get to know the CRM team.
Microsoft Connection
Visit http://connect.microsoft.com - Microsoft Connect is a connection point between you and Microsoft, and ultimately the larger community. Your feedback enables Microsoft to make software and services the best that they can be, and you can learn about and contribute to exciting projects
Forums
Visit http://forums.microsoft.com/dynamics - The Microsoft Dynamics CRM Forums are your question and answer resource. You’ll find answers to some of your most pressing questions and a team of crack experts ready to help.
Newsgroups
Visit http://www.microsoft.com, search for “crm newsgroups”, click the link: Microsoft Business Solutions Newsgroups Home - The Microsoft Dynamics CRM Newsgroups are threaded discussion groups that cover various aspects of CRM deployment and development. This is also where some customers come to ask questions.