Skip Navigation LinksHome > Member Resources > CRMUG Academy > Convergence Hands-on Labs

Convergence Hands-on Labs

Did you miss the Hands-on Labs at Convergence?  Through a special arrangement with Microsoft, we’re pleased to present the CRM hands-on labs below.  In a few short minutes, experience product features and functionalities while revealing valuable tips and tricks you can apply to your daily work life.

Please note: Labs require Microsoft Silverlight. Also, if you prefer, you can view any lab in a new window by right-clicking the link and selecting "Open Link in New Window". This may be useful for users with smaller screens.

Title Description Level Audience
       
Microsoft Integrated Call Center with Microsoft Dynamics CRM See the Microsoft Integrated Call Center technologies within Microsoft Dynamics CRM. 100 - Introductory Business Decision Maker; Prospect; End User
       
Introduction to Marketing in Microsoft Dynamics CRM Learn more about the Marketing functionality in Microsoft Dynamics CRM. 100 - Introductory Business Decision Maker; Prospect; End User
       
Municipal Government with Microsoft Dynamics CRM See an example of how Microsoft Dynamics CRM can be configured for a Municipal Government customer. 100 - Introductory Business Decision Maker; Prospect; End User
       
Professional Services with Microsoft Dynamics CRM See an example of how Microsoft Dynamics CRM can be configured for a Professional Services Customer. 100 - Introductory Business Decision Maker; Prospect; End User
       
Manufacturing with Microsoft Dynamics CRM See an example of how Microsoft Dynamics CRM can be configured for a Manufacturing cutomer. 100 - Introductory Business Decision Maker; Prospect; End User
       
Wealth Management with Microsoft Dynamics CRM See an example of how Microsoft Dynamics CRM can be configured for a Wealth Mangement customer. 100 - Introductory Business Decision Maker; Prospect; End User
       
Introduction to Sales in Microsoft Dynamics CRM Learn more about the Sales functionality in Microsoft Dynamics CRM. 100 - Introductory Business Decision Maker; Prospect; End User

©2011 by Dynamic Communities, Inc.