CRMUG Ohio (Cleveland) Regional Chapter Meeting (Feb 2012)

Meeting Date & Time: Wednesday, February 22, 2012 from 5:00 to 7:30 pm EST 

Agenda

• Dinner, sponsored by CustomerEffective
• Presentations from  CustomerEffective, John Ellison & Bennett Adelson, Bob Hogan
• CRM Best Practice Discussion, facilitated by Tony Colagiovanni from Swagelok
• Open Discussion (share thoughts, ideas, obstacles and successes on CRM)
• Chapter Business

Audience: All Dynamics CRM users are welcome. We also encourage you to invite your colleagues and other users within the region. Partners are welcome to attend provided they are accompanied by a customer. Partners please bear in mind that the objective of Regional Chapters is to exchange knowledge and Dynamics CRM experience. Partner personnel should possess deep CRM expertise and refrain from sales activities.

About CRMUG Regional Chapters: Regional Chapters enhance your membership in CRMUG by offering face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users in your region. By having meetings centrally located within your region, users from all job roles and levels in your company can participate by only driving a short distance. All job roles are welcome: • Customer Service • Sales • Information Technology Join us so you can optimize the functionality, flexibility, performance and return on investment offered by CRM—and get better results from your CRM implementation back home.