Meeting Date & Time: Thursday, November 11th, 2010 from 4:00- 7:00 ET
Meeting Agenda:
4:00 - 4:30 --- Food / Refreshments / Networking
4:30 - 5:30 --- Customer Case Study - Customer Case Study, Presented by Mayfran International: Douglas Ciabotti, Executive Vice President, and Michael Pfaff, VP IT Director
What you can expect to see…
* Web-forms displaying task specific views aggregating Dynamics CRM/ERP information
* Workflows that auto update Dynamics information, bi-directionally
* How to incrementally automate new processes as they become available
* Quick results, low risk, affordable approach
5:30 - 5:45 --- Break
5:45 - 6:45 --- Process and Technical presentation - Presented by cSHARE BPM Solutions: Elizabeth Orley Marketing/ SEO/SEM Practices and Andy Sworan, SR BPM Solutions & Services
6:45 --- Closing Comments
Note: All presentations are interactive… feel free to ask as many questions as you like!
Audience: All Dynamics CRM users are welcome to attend, regardless of whether they have joined CRMUG. Partners are welcome to attend provided they are accompanied by a customer. Partners please bear in mind that the objective of Regional Chapters is to exchange knowledge and Dynamics CRM experience. Partner personnel should possess deep CRM expertise and refrain from sales activities.
About CRMUG Regional Chapters: Regional Chapters enhance your membership in CRMUG by offering face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users in your region. By having meetings centrally located within your region, users from all job roles and levels in your company can participate by only driving a short distance. All job roles are welcome: Customer Service. Sales, and Information Technology. Join us so you can optimize the functionality, flexibility, performance and return on investment offered by CRM—and get better results from your CRM implementation back home.
Feel free to invite CRM colleagues and users within the region —even if they aren't yet user group members—so they can see CRMUG in action.
A special thanks to Steve Luc and Bob Sullivan at InfoGrow. InfoGrow is sponsoring some of the chapter's CRM E-mail communications program using MS-CRM Online, Constant Contact and InfoGrow.
Join the discussion between meetings, join the Ohio Dynamics CRM User Group on LinkedIn.