Meeting Date & Time: Thursday, July 22nd, 2010 from 4:30 - 7:00 ET
Pizza, salad, and refreshments will be served, sponsored by Socius. Please RSVP for an accurate count, and space is limited.
Agenda:
4:30 Welcome / Opening Remarks
4:35 Customer Guest Speaker Presentation – “MS-CRM and The Cleveland Indians”
Our "customer" guest speakers are Joan Wojcicki and Jennifer Gibson from The Cleveland Indians. Joan and Jennifer will be sharing how their organization is using MS-CRM to manage season tickets, events, marketing campaigns etc. Come out and support the Tribe!
5:30 Break
5:45 Partner Guest Speaker Presentation – “XRM in the Real World”
Our meeting sponsor, Socius, is also our “partner” guest speaker… Chris Johnson, Director of Custom Development will be presenting real world CRM challenges and how Socius is helping clients to leverage their MS-CRM investment to enable solutions that create new possibilities. Key topics include integrating stand alone applications, web services, .Net development tools, and a customer case study.
6:30 Closing comments / Meeting Feedback / Plans for Next Meeting
Note: All presentations are interactive… feel free to ask as many questions as you like!
Audience: All Dynamics CRM users are welcome to attend, regardless of whether they have joined CRMUG. Partners are welcome to attend provided they are accompanied by a customer. Partners please bear in mind that the objective of Regional Chapters is to exchange knowledge and Dynamics CRM experience. Partner personnel should possess deep CRM expertise and refrain from sales activities.
About CRMUG Regional Chapters: Regional Chapters enhance your membership in CRMUG by offering face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users in your region. By having meetings centrally located within your region, users from all job roles and levels in your company can participate by only driving a short distance. All job roles are welcome: Customer Service. Sales, and Information Technology. Join us so you can optimize the functionality, flexibility, performance and return on investment offered by CRM—and get better results from your CRM implementation back home.
Feel free to invite CRM colleagues and users within the region —even if they aren't yet user group members—so they can see CRMUG in action.
A special thanks to Steve Luc and Bob Sullivan at InfoGrow. InfoGrow is sponsoring some of the chapter's CRM E-mail communications program using MS-CRM Online, Constant Contact and InfoGrow.
Join the discussion between meetings, join the Ohio Dynamics CRM User Group on LinkedIn.