Meeting Date & Time: Thursday, May 20, 2010 from 4:30 - 6:30 ET
Meeting sponsored by Avanade
Pizza, salad, and refreshments will be served, please RSVP for an accurate count, and space is limited.
Agenda:
4:30-5:00 Welcome, and Customer Case Study, Swagelok CRM Implementation - Woody Gurley
5:00-5:15 The "CRM Customer Resource Center", Purpose & Content Overview - Peter Katz, Affiliated Resource Group
5:15-6:00 Microsoft CRM Accelerators Overview and Demo - Jim Telepak, Avanade
6:15-6:30 Wrap-Up: Topics for Next Meeting + Customer / Partner Networking
Audience: All Dynamics CRM users are welcome to attend, regardless of whether they have joined CRMUG. Partners are welcome to attend provided they are accompanied by a customer. Partners please bear in mind that the objective of Regional Chapters is to exchange knowledge and Dynamics CRM experience. Partner personnel should possess deep CRM expertise and refrain from sales activities.
About CRMUG Regional Chapters: Regional Chapters enhance your membership in CRMUG by offering face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users in your region. By having meetings centrally located within your region, users from all job roles and levels in your company can participate by only driving a short distance. All job roles are welcome: • Customer Service • Sales • Information Technology Join us so you can optimize the functionality, flexibility, performance and return on investment offered by CRM—and get better results from your CRM implementation back home.
Feel free to invite CRM colleagues and other users within the region.
Join the discussion between meetings, join the Ohio Dynamics CRM User Group on LinkedIn.