Meeting Date & Time: Thursday, December 2, 2010, 4 to 7 pm at the offices of FM Global in Johnston, RI
Agenda:
4:00-4:20 pm Advanced Finds: Everything you wanted to know but were afraid to ask, presented by Anne Stanton, Principal Business Analyst, FM Global
10 Minute Snacks, Discussions and Mix & Mingle Between Sessions
4:30-4:50 pm Field tips on installation, maintenance and working with the CRM software and databases, presented by Ivan Kurtev, Green Beacon
5:00-5:20 pm Extending CRM examples: When should I ask for developer effort, what can I do with technical assistance? presented by Chris Condron, Senior Developer/Architect, FM Global
5:30-5:50 pm CRM & SharePoint: Empowering Business Processes through Managing Structured and Unstructured data, presented by Jim Wright, Director of Technology, Edgewater Technology
6:00-6:30 pm Roundtable Q & A discussions, including Microsoft Dynamics CRM 2011 and planning for next meeting
6:30-7:00 pm More snacks, Discussions, Mix & Mingle & Networking
Audience: All CRM users are welcome to attend, regardless of whether they have joined CRMUG. Partners should be accompanied by a customer. Partners should bear in mind that the objective of Regional Chapters is to exchange knowledge and Dynamics CRM experience. Partner personnel should possess deep CRM expertise and refrain from sales activities.
About CRMUG Regional Chapters: Regional Chapters enhance your membership in CRMUG by offering face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users in your region. By having meetings centrally located within your region, users from all job roles and levels in your company can participate by only driving a short distance. All job roles are welcome: • Customer Service • Sales • Information Technology Join us so you can optimize the functionality, flexibility, performance and return on investment offered by CRM—and get better results from your CRM implementation back home. Feel free to invite CRM colleagues and other users within the region. For more information about CRMUG, visit www.crmug.com.