CRMUG New England Regional Chapter (November 2009)

We have an action-packed agenda featuring presentations on user adoption, xRM and incentive compensation. Meeting Date/Time: Tuesday, November 10, 10:00 a.m. - 3:00 p.m. EST Location: Microsoft 201 Jones Rd., Sixth Floor Waltham, MA 02451 (781) 487-6400 Audience: All CRM users are welcome to attend, regardless of whether they have joined CRMUG. Partners should be accompanied by a customer. Partners should bear in mind that the objective of Regional Chapters is to exchange knowledge and Dynamics CRM experience. Partner personnel should possess deep CRM expertise and refrain from sales activities. Agenda: 10:00 – 10:30 a.m. Welcome/Introductions 10:30 – 11:30 a.m. CRM User Adoption/Training, presented by Rick McCutcheon via LiveMeeting 11:30 – 12:00 p.m. BI/Incentive Comp application, presented by Varicent 12:00 – 01:00 p.m. Networking Lunch 01:00 – 02:45 p.m. xRM Presentation followed by xRM Roundtable Discussion 02:45 – 03:00 p.m. Wrap-up, plan next meeting About CRMUG Regional Chapters Regional Chapters enhance your membership in CRMUG by offering face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users in your region. By having meetings centrally located within your region, users from all job roles and levels in your company can participate by only driving a short distance. All job roles are welcome: • Customer Service • Sales • Information Technology Join us so you can optimize the functionality, flexibility, performance and return on investment offered by CRM—and get better results from your CRM implementation back home. Feel free to invite CRM colleagues and other users within the region. For more information about CRMUG, visit www.crmug.com.