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 Home > CRMUG Events > CRMUG Michigan Regional Chapter (March 2010)
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CRMUG Michigan Regional Chapter (March 2010)
Announcing the new CRMUG Michigan Regional Chapter! Join us for the first meeting, with a special appearance from David Willis, Vice President of Microsoft Dynamics, and Chet Kloss, Microsoft CRM/xRM Technology Specialist. This is an Open CRMUG event.
Meeting Date & Time: Thursday, March 25, 2010 from 5:30 - 8:00 ET
Agenda:
5:30 - 6:00 Welcome, Light Dinner Provided
6:00 - 7:30 Introductions
David Willis, Vice President, Microsoft Dynamics
Introduction to xRM - Chet Kloss, Microsoft CRM/xRM Technology Specialist
7:30 - 8:00 User Group Planning and Organization Discussion
Audience: All Dynamics CRM users are welcome to attend, regardless of whether they have joined CRMUG. Partners are welcome to attend provided they are accompanied by a customer. Partners please bear in mind that the objective of Regional Chapters is to exchange knowledge and Dynamics CRM experience. Partner personnel should possess deep CRM expertise and refrain from sales activities.
About CRMUG Regional Chapters: Regional Chapters enhance your membership in CRMUG by offering face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users in your region. By having meetings centrally located within your region, users from all job roles and levels in your company can participate by only driving a short distance. All job roles are welcome: • Customer Service • Sales • Information Technology Join us so you can optimize the functionality, flexibility, performance and return on investment offered by CRM—and get better results from your CRM implementation back home.
Feel free to invite CRM colleagues and other users within the region.
Event Type
Regional Chapter
Location Details
Microsoft Offices of Southfield
Phone: (248) 827-2000
Southfield Town Center 1000 Town Center Dr., Suite 1930
Southfield
MI
USA
48075
Schedule
Speakers
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Chet Kloss is pre-sales technology specialist covering the CRM & XRM product set for the Heartland Area. He works with Microsoft sales people as well as partners in this four-state area comprised of Michigan, Ohio Kentucky, and Tennessee. Kloss brings to his position more than 25 years of management, sales, and technology experience. Prior roles with the company include; technology specialist manager for Heartland EPG, sales manager for the Automotive and Industrial Equipment vertical, interim General Manager for Heartland SMS&P, and Central Region Business Manager for SMS&P. He joined Microsoft in June of 1999 as a senior developer technology specialist, responsible for managing developer relationships and tools sales with Heartland EPG customers and partners.
Prior to Microsoft, Kloss was the founder and senior developer for several software companies which specialized in the development of programs which targeted the Microsoft platform. His primary customers were Ford Motor Company, Microsoft, and Revlon. Kloss has also developed solutions using artificial intelligence (AI) software for Pacific Bell and the US government. Kloss is a technology advisor to a number of churches in the Archdiocese of Southeast Michigan . He is also involved in the Crohns and Colitis foundation of Michigan. Kloss holds a B.A. and a P.B.A. in Architecture at the University of Detroit. He currently resides in Livonia, Mich.
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Sponsors
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First Tech Direct specializes in selecting, implementing, deploying and managing Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics SL, and Microsoft Dynamics CRM (Customer Relationship Management) with offices in both Royal Oak, and Grand Rapids, Michigan. First Tech Direct was named as one of the Top Three Finalists for Microsoft Dynamics Partner of the Year in the United States Region in 2008. Microsoft awarded First Tech Direct into their Inner Circle designation as one of the Top 1% of Microsoft Business Solutions Partners worldwide in 2006 and 2008. Also, First Tech Direct was awarded for the fifth consecutive year, the Microsoft Dynamics Presidents Club.
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Event Tags
- CRMUG Michigan Regional Chapter
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