Join Michael Hammons, from Infinity Info Systems, as he gives an encore presentation taken from his training class at Summit 2009. In Deploying Dashboards with Tools You Already Own, Michael presented a fascinating approach to BI that considers how humans process information and make decisions. Rather than producing lots of dials and graphs to look good, Michael's approach considers what's truly needed and how to best present information for maximum understanding and retention. He'll share his insights with you regarding this innovative approach.
Are you wondering if the tools and techniques you are deploying for extracting data and turning it into information could be improved? New to CRM and not sure even what tools are available for Business Intelligence (BI) and Reporting? Wanting to learn from others who have been turning CRM data into usual information to drive business decisions?
If you answered yes to any of these questions, this is the group for you - the CRMUG Special Interest Group (SIG) - BI / Reporting in MS CRM. SIGs represent a subset of CRMUG members who meet to discuss topics which may not relate to all CRM users. SIGs offer CRMUG members a unique opportunity to network and share knowledge with others who may be facing similar challenges inside CRM, either in their industry or job role.
Please come prepared to not only listen to others share their experiences with BI and Reporting inside MS CRM, but have a few items of your own to share during this exciting CRMUG webinar, which will be conducted in Roundtable format. This is a Premium CRMUG event, available only to CRMUG Premium Members.